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OpenText Hightail vs Bitrix24: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of OpenText Hightail vs. Bitrix24 is based on a specific set of business needs and context. The comparison uses 7120 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OpenText Hightail and Bitrix24

OpenText Hightail, Bitrix24, Dropbox Professional, Autodesk Revit BIM, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OpenText Hightail covers Collaboration, Content Management, Communication Management with E-Mail, Sales Document Management, etc.

Bitrix24 focuses on Collaboration with Offline, Communication Management with E-Mail, Workflow Management, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OpenText Hightail

Focus area

OpenText Hightail is better than Bitrix24 for

Software Failure Risk

  • low

logo Bitrix24

Focus area

Bitrix24 is better than OpenText Hightail for

Software Failure Risk

  • medium

About

Hightail: File sharing & creative collaboration

A free collaboration software enabling communications, CRM and other tools for small businesses

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

83

Total Goals
(we found evidences for)

8

12

Top Processes

Evidences indicate better relative satisfaction



content publishing


communication management

sending & publishing communications

tracking & monitoring communications


sales document management

contract management

proposal & quote management



rating and review management



engagement management

engaging and following up


sales review & feedback


contact list management


training & onboarding


customer feedback management


helpdesk management




campaign management



generation of new leads


performance management


products & pricelist management



social media marketing


knowledge management



meeting management


sales call management

meeting management



relationship management


calendar management


social media analytics


managing social media account


social media management

social media analytics

managing social media account




customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers





segmentation and targeting



conference call management



pipeline management


billing and invoice management


conversion management




advocacy management



business development



discount management


promotion management



opportunity management


motivation management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Improve internal communications

  • Improve consistency

  • See 5 more
  • Improve internal communications

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve digital and social presence

  • Manage risk

  • Scale best practices

  • Improve stakeholder relations

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • social media

  • video

  • chat

  • mobile

  • website

  • point of sale

  • events

  • trade shows

  • mobile app

  • promotions

  • on premises

  • Facebook

  • Twitter

  • Slack

  • Whatsapp

  • text SMS

  • omnichannel

  • causes and charity

  • support groups

  • user generated content

  • blogs

  • newsletter

  • channel partners

  • coupons

  • See 24 more
  • e-mail

  • phone calls

  • offline

  • social media

  • video

  • chat

  • mobile

  • website

  • point of sale

  • events

  • trade shows

  • mobile app

  • promotions

  • on premises

  • Facebook

  • Twitter

  • Slack

  • Whatsapp

  • text SMS

  • omnichannel

  • causes and charity

  • support groups

  • user generated content

  • blogs

  • newsletter

  • channel partners

  • coupons

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting