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OpenText Hightail vs WhatsApp: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of OpenText Hightail vs. WhatsApp is based on a specific set of business needs and context. The comparison uses 17799 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OpenText Hightail and WhatsApp

OpenText Hightail, WhatsApp, Dropbox Professional, Autodesk Revit BIM, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OpenText Hightail covers Collaboration, Content Management, Communication Management with E-Mail, Sales Document Management, etc.

WhatsApp focuses on Communication Management with Chat, Contact List Management with Chat, Content Management with Chat, Advertisement with Chat, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OpenText Hightail

Focus area

OpenText Hightail is better than WhatsApp for

Software Failure Risk

  • low

logo WhatsApp

Focus area

WhatsApp is better than OpenText Hightail for

Software Failure Risk

  • high

About

Hightail: File sharing & creative collaboration

WhatsApp - Simple. Secure. Reliable messaging.

Age

2004

Financials

IPO

Business Need

Total Processes
(we found evidences for)

49

117

Total Goals
(we found evidences for)

8

17

Top Processes

Evidences indicate better relative satisfaction



content publishing


communication management

sending & publishing communications

tracking & monitoring communications


sales document management

contract management

proposal & quote management



rating and review management


workflow management


engagement management

engaging and following up


sales review & feedback


contact list management


training & onboarding


customer feedback management


helpdesk management




campaign management



generation of new leads


performance management


competitive intelligence



courses & assessment

create learning path


follower management


products & pricelist management



influencer marketing


international marketing


social media marketing


lead qualification

lead qualification: technographic


knowledge management





sales call management


scheduling post to social media


managing social media account


engaging on social media


social media analytics


monitoring social media


social media management

scheduling post to social media

managing social media account

engaging on social media

social media analytics

monitoring social media


account management



promotion management


discount management


conference call management


business development



identify target customers


customise loyalty program


loyalty management

identify target customers

customise loyalty program


trade show marketing



segmentation and targeting


lifetime value management



conversion management





relationship management





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Improve internal communications

  • Improve consistency

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Launch new products

  • Improve internal communications

  • Grow market share

  • Build brand awareness

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve brand engagement

  • Scale best practices

  • Improve ROI

  • Improve efficiency

  • Improve visibility

  • Establish thought leadership

  • Improve stakeholder relations

  • Increase average basket value

  • See 14 more

Top Channels

Channels Used

  • chat

  • Whatsapp

  • social media

  • phone calls

  • Facebook

  • video

  • text SMS

  • mobile

  • website

  • offline

  • e-mail

  • promotions

  • user generated content

  • blogs

  • mobile app

  • Instagram

  • on premises

  • Twitter

  • mass media

  • display advertisement

  • Snapchat

  • games

  • Netflix

  • trade shows

  • movies

  • events

  • print media

  • coupons

  • point of sale

  • newspaper

  • support groups

  • Skype

  • Facebook page

  • newsletter

  • magazine

  • review sites

  • Amazon

  • LinkedIn

  • television

  • Pinterest

  • causes and charity

  • Slack

  • out of home

  • brochure

  • Youtube

  • Facebook at work

  • mobile ads

  • omnichannel

  • radio

  • See 46 more
  • chat

  • Whatsapp

  • social media

  • phone calls

  • Facebook

  • video

  • text SMS

  • mobile

  • website

  • offline

  • e-mail

  • promotions

  • user generated content

  • blogs

  • mobile app

  • Instagram

  • on premises

  • Twitter

  • mass media

  • display advertisement

  • Snapchat

  • games

  • Netflix

  • trade shows

  • movies

  • events

  • print media

  • coupons

  • point of sale

  • newspaper

  • support groups

  • Skype

  • Facebook page

  • newsletter

  • magazine

  • review sites

  • Amazon

  • LinkedIn

  • television

  • Pinterest

  • causes and charity

  • Slack

  • out of home

  • brochure

  • Youtube

  • Facebook at work

  • mobile ads

  • omnichannel

  • radio

  • See 46 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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high

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Integration Risk

medium

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medium

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Migration Risk

medium

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high

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Business Setting