Comparison Summary
This comparison report of Opiniator vs. Spark Chart is based on a specific set of business needs and context. The comparison uses 1070 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Opiniator and Spark Chart
Opiniator, and Spark Chart belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Opiniator covers Collecting Feedback with Phone Calls, Helpdesk Management with Phone Calls, Rating And Review Management with Text SMS, Engaging Conversational Surveys, etc.
Spark Chart focuses on Collecting Feedback with Promotions, Social Media Management with Social Media, Training & Onboarding, Market Research with Promotions, etc.
"With Opiniator, the contractor and the FDOT contract manager will get an email immediately from the system when the visitor gives a low rating, or requests to be contacted. Because the feedback is in real time via the visitor’s own cellphone, any co...ncerns, maintenance or safety issues can immediately trigger an alert to DOT staff so they can fix the issue and connect with the visitor well before the issue affects others. Opiniator replaced our old comment card system. " - Kirk Hutchison
"The software is super powerful, and the support is extremely responsive. The reporting capability in Spark Chart is absolutely incredible. The power and ability to customise the reports I have never seen in any other survey software. There is a lear...ning curve, but it’s to be expected. To do amazingly complex and clever surveys, you need to invest the time to learn how to drive it. " - Gabe A
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer feedback platform that captures ratings, comments and feedback
Survey Software to uncover hidden knowledge & ideas
Financials
PRIVATE
Business Need
Total Processes
(we found evidences for)
19
29
Total Goals
(we found evidences for)
3
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Improve ROI
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Enhance customer relationships
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Enhance customer relationships
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Acquire customers
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Build brand awareness
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Improve efficiency
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Improve internal communications
- See 2 more
Top Channels
Channels Used
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promotions
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social media
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e-mail
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website
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text SMS
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phone calls
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Facebook
- See 4 more
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promotions
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social media
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e-mail
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website
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text SMS
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phone calls
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Facebook
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
