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Opiniator vs Startquestion survey: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Opiniator vs. Startquestion survey is based on a specific set of business needs and context. The comparison uses 862 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Opiniator and Startquestion survey

Opiniator, and Startquestion survey belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Opiniator covers Collecting Feedback with Phone Calls, Helpdesk Management with Phone Calls, Rating And Review Management with Text SMS, Engaging Conversational Surveys, etc.

Startquestion survey focuses on Collecting Feedback with Promotions, Sales Document Management, Helpdesk Management, Market Research, etc.

"AWP is a rapidly growing company. When we centralized our Support Center, some customers were apprehensive to deal with someone outside of their local vicinity. Opiniator allowed us to measure customer experience so that we not only knew how well we... are doing, but also gave us the opportunity to use the metrics to reassure new customers that our staff is capable of servicing them well, no matter what proximity they are to us. " - Deanna Meadows

"We have been cooperating with Get Feedback since 2012, implementing projects that require various technical and substantive solutions. Customer satisfaction surveys are one of the main types of research that we design and carry out for our needs fro...m the beginning of our cooperation. Due to the nature of this type of projects and the cyclical nature of conducted measurements, Startquestion (Webankieta) came to us with an initiative and proposed to improve our work and relieve in daily duties by automating the process of sending surveys and run-off surveys to our server. Thanks to integration with our internal systems, invitations to complete the questionnaire are sent automatically and the results are placed on the server in order to be passed directly to our analytical systems, with all required data security standards in our company. After introducing these automations, we were able to collect a lot of feedback from our and thanks to this, having the possibility of cyclically receiving completed surveys, we are constantly improving the quality of our services. We are extremely pleased with the involvement of the Startquestion (Webankieta) team in everyday work with us, ongoing support and availability in the implementation of numerous on-line surveys, as well as solutions offered by the Startquestion (Webankieta) website. Startquestion (Webankieta) is not only a tool supplier for the implementation of quantitative on-line research. It is a partner for cooperation and therefore we recommend it to other companies that are looking for a reliable company to conduct quantitative on-line research. " - Beata DÄ…browska

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logo Opiniator

Focus area

Software Failure Risk

  • medium

logo Startquestion survey

Focus area

Software Failure Risk

  • low

About

Customer feedback platform that captures ratings, comments and feedback

Survey software for professionals and companies researching clients, employees and the community

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

19

24

Total Goals
(we found evidences for)

3

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


helpdesk management


rating and review management


engagement management

engaging and following up


sales document management

contract management


contact list management


loyalty management

customise loyalty program



social media analytics


social media management

social media analytics


Top Goals

Goals Achieved

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

Top Channels

Channels Used

  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more
  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting