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Opiniator vs Survey Planet: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Opiniator vs. Survey Planet is based on a specific set of business needs and context. The comparison uses 734 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Opiniator and Survey Planet

Opiniator, and Survey Planet belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Opiniator covers Collecting Feedback with Phone Calls, Helpdesk Management with Phone Calls, Rating And Review Management with Text SMS, Engaging Conversational Surveys, etc.

Survey Planet focuses on White-Labeled Surveys, Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, etc.

"AWP is a rapidly growing company. When we centralized our Support Center, some customers were apprehensive to deal with someone outside of their local vicinity. Opiniator allowed us to measure customer experience so that we not only knew how well we... are doing, but also gave us the opportunity to use the metrics to reassure new customers that our staff is capable of servicing them well, no matter what proximity they are to us. " - Deanna Meadows

"SurveyPlanet is the perfect tool to generate feedback after group events. Clark Webinar Consulting makes SurveyPlanet an important part of every webinar we produce. Great functionality and beautiful design! " - Dave Clark

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Opiniator

Focus area

Software Failure Risk

  • medium

logo Survey Planet

Focus area

Survey Planet is better than Opiniator for

Software Failure Risk

  • medium

About

Customer feedback platform that captures ratings, comments and feedback

Online Survey Tools for creation and sharing of surveys online supporting feedback management and user experience

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

19

11

Total Goals
(we found evidences for)

3

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


helpdesk management


rating and review management


engagement management

engaging and following up



Top Goals

Goals Achieved

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Build brand awareness

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • social media

  • social media

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting