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Opiniator vs SurveySparrow Enterprise: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Opiniator vs. SurveySparrow Enterprise is based on a specific set of business needs and context. The comparison uses 5276 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Opiniator and SurveySparrow Enterprise

Opiniator, and SurveySparrow Enterprise belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Opiniator covers Collecting Feedback with Phone Calls, Helpdesk Management with Phone Calls, Rating And Review Management with Text SMS, Engaging Conversational Surveys, etc.

SurveySparrow Enterprise focuses on Collecting Feedback, Engaging Conversational Surveys with Chat, Market Research, Automated Workflows, etc.

"Our goal was to allow easy visitor feedback and reduce the time and cost of our previous paper and phone-based system across our 35 rest areas. I would highly recommend Opiniator. Their staff have been exceptionally clear in their explanations. We ...also appreciate all the data is shown in an online dashboard. The most outstanding part has been the constant innovation in the tool. " - Heather Swanson

"Challenges related to look and feel, formatting, and reporting are now things of the past, and the user experience of the survey-building software is excellent. It's easy for anyone to understand how to create beautiful, sleek, and professional surv...eys with this tool. " - Katherine Stevens

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Opiniator

Focus area

Software Failure Risk

  • medium

logo SurveySparrow Enterprise

Focus area

SurveySparrow Enterprise is better than Opiniator for

Software Failure Risk

  • medium

About

Customer feedback platform that captures ratings, comments and feedback

SurveySparrow | Online Survey Platform

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

19

15

Total Goals
(we found evidences for)

3

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


helpdesk management


rating and review management


engagement management

engaging and following up



workflow management



generation of new leads


campaign management


reputation management


conversion management



Top Goals

Goals Achieved

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Enhance customer relationships

Top Channels

Channels Used

  • chat

  • e-mail

  • mobile

  • website

  • offline

  • video

  • Whatsapp

  • phone calls

  • games

  • social media

  • mobile app

  • Twitter

  • omnichannel

  • Slack

  • See 11 more
  • chat

  • e-mail

  • mobile

  • website

  • offline

  • video

  • Whatsapp

  • phone calls

  • games

  • social media

  • mobile app

  • Twitter

  • omnichannel

  • Slack

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting