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OptifiNow vs Zoho Bigin: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of OptifiNow vs. Zoho Bigin is based on a specific set of business needs and context. The comparison uses 942 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OptifiNow and Zoho Bigin

OptifiNow, Zoho Bigin, Soffront, Thryv, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OptifiNow covers Communication Management with Social Media, Social Media Management with Social Media, Engagement Management, Competitive Intelligence, etc.

Zoho Bigin focuses on Engagement Management with Phone Calls, Training & Onboarding, Workflow Management with E-Mail, Pipeline Management, etc.

"As our business has scaled, OptifiNow has been a key partner. We have built a structured sales process that our agents to follow. We need to be able to quickly adjust and continuously improve it and keep up our growth and ROI. The OptifiNow software... and team has allowed us to do both. They are a great partner to our business. " - David Gonzalez

"As a consultant I don't have a high sales volume that requires a full CRM. But I do need to track deals as the sales cycles are long and complicated. Bigin offers an affordable and full featured platform that integrates wonderfully with my Zoho envi...ronment. I also have confidence that when I do graduate to the full Zoho CRM the transition will be seamless. The call integration features are a great plus. I am excited to keep using this service as it evolves. Thank you to the Zoho team, you always surprise and never disappoint! " - Steve Perpich

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OptifiNow

Focus area

OptifiNow is better than Zoho Bigin for

Software Failure Risk

  • low

logo Zoho Bigin

Focus area

Software Failure Risk

  • medium

About

Marketing Automation, Lead Management

Zoho Bigin | A powerful CRM solution for small and micro businesses manage their customer relationships

Age

1996

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

56

29

Total Goals
(we found evidences for)

10

6

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


social media management

social media analytics

engaging on social media

scheduling post to social media


engagement management

engaging and following up


competitive intelligence



campaign management

campaign monitoring


segmentation and targeting



social media marketing


contact list management


content management



workflow management



opportunity management



account management



personalized marketing



sales call management



helpdesk management


sales document management

contract management


relationship management



generation of new leads


conversion management


pipeline management


lead qualification


training & onboarding



business development


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Enhance customer relationships

  • Improve brand engagement

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve internal communications

  • See 7 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve stakeholder relations

  • Launch new products

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more
  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting