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Optimizely Configured Commerce vs Whatfix: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Optimizely Configured Commerce vs. Whatfix is based on a specific set of business needs and context. The comparison uses 3358 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Optimizely Configured Commerce and Whatfix

Optimizely Configured Commerce, and Whatfix belong to a category of solutions that help Digital Experience Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Optimizely Configured Commerce covers Content Management with Website, Engagement Management, Order Management with Offline, Workflow Management, etc.

Whatfix focuses on Enhancing Digital Adoption Via Personalized Onboarding, Reduce Support Calls with Phone Calls, Engagement Management, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Optimizely Configured Commerce

Focus area

Software Failure Risk

  • medium

logo Whatfix

Focus area

Whatfix is better than Optimizely Configured Commerce for

Software Failure Risk

  • medium

About

Create experiences your business customers can’t live without

Digital Adoption platform enabling on-demand learning, automated, intelligent content, in-app training and more.

Financials

SERIES D

SERIES D

Business Need

Total Processes
(we found evidences for)

23

32

Total Goals
(we found evidences for)

4

5

Top Processes

Evidences indicate better relative satisfaction


searching for content


engagement management

engaging and following up


workflow management






sales document management

proposal & quote management



customer feedback management


products & pricelist management


segmentation and targeting



generation of new leads


training & onboarding


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Establish thought leadership

  • See 1 more
  • Scale best practices

  • Improve ROI

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • website

  • video

  • e-mail

  • mobile

  • mobile app

  • promotions

  • games

  • blogs

  • user generated content

  • offline

  • social media

  • events

  • Twitter

  • trade shows

  • on premises

  • See 13 more
  • phone calls

  • website

  • video

  • e-mail

  • mobile

  • mobile app

  • promotions

  • games

  • blogs

  • user generated content

  • offline

  • social media

  • events

  • Twitter

  • trade shows

  • on premises

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting