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Compare Optimizely Digital Experience Platform vs Optimizely Configured Commerce

Comparison Summary

For Optimizely Digital Experience Platform vs Optimizely Configured Commerce comparison, Our AI algorithm looked at 3606 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Optimizely Digital Experience Platform and Optimizely Configured Commerce to solve their respective business needs.

Pros and cons of Optimizely Digital Experience Platform and Optimizely Configured Commerce

Optimizely Digital Experience Platform is more suited to businesses that require Engagement Management with Website and Products & Pricelist Management with Website where as Optimizely Configured Commerce is focused towards Content Management with Website and Engagement Management .

logo Optimizely Digital Experience Platform

Focus area

Optimizely Digital Experience Platform is better than Optimizely Configured Commerce for

Software Failure Risk

  • medium

logo Optimizely Configured Commerce

Focus area

Software Failure Risk

  • medium

About

Digital Experience Platform to unlock digital potential

Create experiences your business customers can’t live without

Financials

SERIES D

SERIES D

Business Need

Total Processes
(we found evidences for)

82

23

Total Goals
(we found evidences for)

19

4

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


products & pricelist management


training & onboarding


social media management

social media analytics

scheduling post to social media




communication management

sending & publishing communications

tracking & monitoring communications



campaign management

campaign analytics



generation of new leads


knowledge management


segmentation and targeting



helpdesk management


sales document management

proposal & quote management

contract management


conversion management


competitive intelligence


workflow management



customer feedback management

measuring customer satisfaction


account management




rating and review management



contact list management


lead qualification

lead qualification: technographic






lifetime value management





business development





Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Improve efficiency

  • Grow market share

  • Improve navigation

  • Improve consistency

  • Increase customer life time value

  • Improve internal communications

  • Improve brand engagement

  • Launch new products

  • Reduce bounce

  • Establish thought leadership

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Manage risk

  • See 16 more
  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Establish thought leadership

  • See 1 more

Top Channels

Channels Used

  • website

  • promotions

  • offline

  • on premises

  • phone calls

  • See 2 more
  • website

  • promotions

  • offline

  • on premises

  • phone calls

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting