Comparison Summary

Oracle CRM On Demand: Oracle CRM On Demand offers comprehensive CRM solutions for sales, marketing, and service departments. It enables smarter, more productive operations with integrated cloud-based applications and real-time analytics.

Kapture CRM: Kapture CRM is an all-in-one omnichannel customer service platform integrating contact centers, service centers, and field force automation for seamless customer experience. Key features include real-time support, 360-degree customer view, and hassle-free returns management.

logo Oracle CRM On Demand

Focus area

Software Failure Risk

  • medium

logo Kapture CRM

Focus area

Kapture CRM is better than Oracle CRM On Demand for

Software Failure Risk

  • low

Oracle CRM On Demand and Kapture CRM: Customer Satisfaction Data

Most deployed common Use Cases for Oracle CRM On Demand and Kapture CRM

How can Oracle CRM On Demand and Kapture CRM enhance your Engagement Management process?


Oracle CRM On Demand in Action: Unique Use Cases

What solutions does Oracle CRM On Demand provide for Workflow Management?

How does Oracle CRM On Demand address your Contact List Management Challenges?

What benefits does Oracle CRM On Demand offer for Relationship Management?


Kapture CRM in Action: Unique Use Cases

What benefits does Kapture CRM offer for Customer Feedback Management?

What benefits does Kapture CRM offer for Lead Management?

How can Kapture CRM enhance your Helpdesk Management process?

About

Oracle CRM On Demand | Oracle

Kapture: CRM platform for sales, operations & customer service

Age

1977

Financials

IPO

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting