Comparison Summary
This comparison report of Oracle CX Sales vs. Retently is based on a specific set of business needs and context. The comparison uses 2590 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Oracle CX Sales and Retently
Oracle CX Sales, Siebel CRM, SAP Customer Experience, etc., belong to a category of solutions that help CRM, whereas Retently, Ushur, Genesys Cloud, etc., belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Oracle CX Sales covers Engagement Management, Social Media Management with Channel Partners, Relationship Management with Channel Partners, Collaboration with Offline, etc.
Retently focuses on Customer Feedback Management with Promotions, Social Media Management, Engagement Management with Promotions, Communication Management with E-Mail, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Oracle CX Sales | Optimize Sales and Commerce Across All Channels
Platform to Improve Customer Satisfaction with Net Promoter Score
Age
1977
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
67
30
Total Goals
(we found evidences for)
11
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Scale best practices
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Improve stakeholder relations
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Acquire customers
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Grow market share
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Improve internal communications
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Improve efficiency
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Improve ROI
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Establish thought leadership
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Launch new products
- See 8 more
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Increase sales & revenue
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Enter new markets internationally or locally
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Build brand awareness
- See 3 more
Top Channels
Channels Used
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promotions
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e-mail
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chat
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Slack
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support groups
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offline
- See 3 more
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promotions
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e-mail
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chat
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Slack
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support groups
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offline
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
