Comparison Summary
This comparison report of osTicket vs. Evolve IP Unified Communications is based on a specific set of business needs and context. The comparison uses 987 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing osTicket and Evolve IP Unified Communications
osTicket, Azuredesk, CRMdesk, etc., belong to a category of solutions that help Help Desk, whereas Evolve IP Unified Communications belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
osTicket covers Helpdesk Management with Phone Calls, Knowledge Management with E-Mail, Communication Management with E-Mail, Engagement Management with Social Media, etc.
Evolve IP Unified Communications focuses on Collaboration with Video, Helpdesk Management with Phone Calls, Sales Call Management with Offline, Communication Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
osTicket
Focus area
osTicket is better than Evolve IP Unified Communications for
Software Failure Risk
About
osTicket | Customize the data collected from users ...
Unified Communications Services - Hosted UC - Evolve IP
Financials
PRIVATE
SERIES A
Business Need
Total Processes
(we found evidences for)
21
18
Total Goals
(we found evidences for)
2
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve visibility
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Scale best practices
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Increase sales & revenue
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Improve internal communications
- See 1 more
Top Channels
Channels Used
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phone calls
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offline
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video
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mobile
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on premises
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events
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trade shows
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channel partners
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social media
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Facebook
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chat
- See 8 more
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phone calls
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offline
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video
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mobile
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on premises
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events
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trade shows
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channel partners
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social media
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Facebook
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chat
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
