PaperCut vs. UniPrint Infinity: Comparing Best Print Software and Services Solutions 2026

Overview: PaperCut and UniPrint Infinity as Print Software and Services Category solutions.

When choosing between PaperCut and UniPrint Infinity, businesses should consider the specific features each software offers in workflow and document management. PaperCut excels in supporting educational and healthcare institutions with its comprehensive vendor support and robust integration features, making it ideal for large environments. Meanwhile, UniPrint Infinity is more focused on workflow management and customer case management, providing distinct advantages for improving ROI in mid-market segments. The decision should be driven by the specific operational needs and strategic objectives of the organization.

PaperCut: Papercut offers self-hosted and cloud-hosted print management solutions suitable for various organizational needs. The self-hosted versions include Papercut NG and Papercut MF, while the cloud-hosted options are Papercut Pocket and Papercut Hive.

UniPrint Infinity: UniPrint Infinity enhances user workflow, reduces printing costs, and prevents security breaches. It provides centralized management of the IT print environment.

Top use cases: PaperCut vs UniPrint Infinity

Use cases tied to PaperCut and UniPrint Infinity from verified data sources. Click any use case for supporting evidences.

PaperCut
UniPrint Infinity
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PaperCut UniPrint Infinity

Top Capabilities: PaperCut vs UniPrint Infinity

Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

PaperCut
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UniPrint Infinity
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PaperCut only
UniPrint Infinity only

Deployed Industries: PaperCut vs UniPrint Infinity

Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

PaperCut
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UniPrint Infinity
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PaperCut only
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Deployed Market Segments: PaperCut vs UniPrint Infinity

Share of peer evidence by company size for PaperCut and UniPrint Infinity. Each product segments add up to 100%. Click any segment for supporting evidence.

PaperCut 100%
UniPrint Infinity 100%
PaperCut UniPrint Infinity
Key Capabilities Supported PaperCut facilitates sales document management, helpdesk management, and workflow management to streamline processes within educational and healthcare sectors. → UniPrint Infinity supports helpdesk management and workflow management, focusing on efficient customer case handling for mid-market organizations. →
Business Goals PaperCut helps enhance customer relationships, improve ROI, and refine internal communications, aligning well with enterprise strategic priorities. → UniPrint Infinity focuses on improving ROI, enhancing customer relationships, and increasing efficiency, crucial for businesses looking to optimize operations. →
Core Features PaperCut offers custom reports, integration capabilities, and strong security measures, essential for comprehensive data management. → UniPrint Infinity features include compliance, security, and privacy measures, tailored for clients who prioritize these areas. →
Vendor Support PaperCut provides extensive 24/7 support, along with email and chat options, catering to enterprises demanding constant technical assistance. → UniPrint Infinity offers phone support as its mainstay, with additional email and chat support, suited for clients favoring direct communication. →
Segments and Industries Predominantly catering to education and healthcare industries, PaperCut serves mid-market and large enterprises effectively. → UniPrint Infinity is favored by mid-market companies, without a strong industry focus, offering flexibility in application. →
Operational Alignment PaperCut aligns well with complex operational environments in larger institutions, supporting scalability through integration and support features. → Designed for mid-market businesses, UniPrint Infinity fits operational scales requiring strong workflow and case management features. →
lightning

Applying your context and needs changes the comparison

PaperCut and UniPrint Infinity: Best activities based on customer satisfaction

Most deployed common Activities for PaperCut and UniPrint Infinity

What benefits does PaperCut and UniPrint Infinity offer for Helpdesk Management?
Both Papercut and Uniprint Infinity aim to reduce help desk calls related to printing. Papercut provides extensive online resources, including a knowledgebase and how-to videos, to support users and reduce reliance on help desks. Uniprint Infinity focuses on simplifying printing management through its Universal Printer Driver and PrintPal utility, significantly decreasing the number of calls for help with printing issues.
"...Support was extremely helpful and responsive in answering any additional questions we had...." Testimonials - why manage printing with PaperCut?
"...Significantly reduce print related help desk calls by up to 75%..." Enterprise Print Management Software
How efficiently Does PaperCut and UniPrint Infinity manage your Workflow Management?
Papercut and Uniprint Infinity both provide workflow management solutions for printing environments. Papercut focuses on customization, including features like additional reviewers and tab settings. Uniprint Infinity emphasizes efficiency and security, aiming to streamline printing processes and minimize support calls. Both tools offer intuitive interfaces and aim to simplify printing workflows.
"...Print to one queue and pick up at any printer with the simple tap and release workflow powered by Find-Me printing. SECURE PRINTING...." PaperCut MF
"...How ECRMC greatly increased user workflow and reduced help desk calls for printing support to only 1-2 calls per week. ..." ECRMC Improves Workflow & Reduces Help Desk Calls

PaperCut in Action: Unique Activities

What Are the key features of PaperCut for Sales Document Management?
PaperCut Sales Document Management allows for the generation and distribution of reports. It also provides the ability to add watermarks or digital signatures to documents for user accountability and document ownership. The system features error-free costing and timely reporting through automated charging, quoting, and account reconciliation.
"...A single license can be used across multiple sites with no mandatory ongoing yearly contracts or fees and the best part is that its a one time purchase! ..." DIY Print Management - PaperCut NG
What makes PaperCut ideal for Training & Onboarding?
PaperCut offers simple and quick onboarding for users and guests. The platform enables self-onboarding through personalized email invitations, simplifying the process for new users. A dedicated support team provides technical assistance and training to ensure a smooth onboarding experience.
"...The Samsung MFD solution is developed by the PaperCut Software development team...." PaperCut MF for Samsung
What Are the key features of PaperCut for Forecasting?
PaperCut provides forecasting capabilities for toner and paper usage. These forecasts are based on real-time data and allow users to estimate printing supplies needs for a month or a full year. Forecasting capabilities are limited to supplies, not printer maintenance or service needs.
"...Stay on top of printing with toner forecasts, insights, reminders, and more. SECURE PRINTING...." PaperCut Pocket

UniPrint Infinity in Action: Unique Activities

What benefits does UniPrint Infinity offer for Customer Case Management?
UniPrint Infinity provides customer case studies across numerous industries. These case studies demonstrate the software's application in various sectors, including finance, insurance, cloud hosting, government, non-profit agencies, manufacturing, utilities, retail, education, and mining.
"...Real world UniPrint customer case studies showcasing the UniPrint Infinity software in government / public sector and non-profit agencies. ..." Public Sector & Non-Profit
What benefits does UniPrint Infinity offer for Distribution Management?
The solution manages and distributes applications and printer drivers to users across a network. nIt enables central management of applications for dispersed user groups. nIt supports driver packaging and distribution, as well as printer management.
"...It deployed Citrix to centrally manage and distribute complex applications to 5000 employees and 2200 contractors across its global operation...." Others Industries Virtualized Printing

News

Latest PaperCut news

PaperCut NG/MF Vulnerability Exploited in Active Attacks

PaperCut has released emergency patches for its NG and MF print-management products following the discovery of a vulnerability being actively exploited. The patches address security flaws in versions 25 and 26, with a patch for version 24 still in development. Organizations are advised to upgrade to the latest versions and restrict server access to trusted IPs to mitigate risks.

27/08/2026 - source