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Pega Customer Engagement Suite vs Anthill CRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Pega Customer Engagement Suite vs. Anthill CRM is based on a specific set of business needs and context. The comparison uses 643 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Pega Customer Engagement Suite and Anthill CRM

Pega Customer Engagement Suite, and Anthill CRM belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Pega Customer Engagement Suite covers Engagement Management, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Workflow Management with Phone Calls, etc.

Anthill CRM focuses on Contact List Management with Offline, Communication Management with E-Mail, Campaign Management, Sales Document Management with E-Mail, etc.

"We're operating on a speed that we've never seen before. Today, we use Pega to drive dynamic scripting and offer presentment based on consumer streaming usage, radio type, and the package that they're on. " - Jason Barbrow

"I can honestly say that Anthill has played a huge part in the growth of Kutchenhaus. The main issues other companies have when growing is that they take their eye off the existing parts of the business. Anthill ensures that all aspects of the day to... running of a business is tracked and done in a timely manner. Anthill ensures that the whole team is focused and moving towards the same clear goal, it is much much more than a simple crm system. I would highly recommend John and his team to all. " - Kutchenhaus

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Pega Customer Engagement Suite

Focus area

Software Failure Risk

  • medium

logo Anthill CRM

Focus area

Anthill CRM is better than Pega Customer Engagement Suite for

Software Failure Risk

  • low

About

Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers

CRM and Process Automation

Age

2017

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

23

25

Total Goals
(we found evidences for)

8

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


helpdesk management


communication management

tracking & monitoring communications


workflow management


customer case management


loyalty management

identify target customers


customer feedback management

measuring customer satisfaction



campaign management


personalized marketing



contact list management


proposal & quote management


sales document management

proposal & quote management



touchpoint management


channel management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve visibility

  • Increase customer life time value

  • Acquire customers

  • Launch new products

  • Improve ROI

  • Manage risk

  • Scale best practices

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Launch new products

Top Channels

Channels Used

  • e-mail

  • text SMS

  • offline

  • point of sale

  • phone calls

  • See 2 more
  • e-mail

  • text SMS

  • offline

  • point of sale

  • phone calls

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting