Comparison Summary
This comparison report of Pega Customer Engagement Suite vs. Anthill CRM is based on a specific set of business needs and context. The comparison uses 643 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Pega Customer Engagement Suite and Anthill CRM
Pega Customer Engagement Suite, and Anthill CRM belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Pega Customer Engagement Suite covers Engagement Management, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Workflow Management with Phone Calls, etc.
Anthill CRM focuses on Contact List Management with Offline, Communication Management with E-Mail, Campaign Management, Sales Document Management with E-Mail, etc.
"Thankfully, we made the right decision and we chose Pega for both brands…So a single, real-time decisioning brain powering the decisions across the two brands and multiple channels. " - Leana Kielkowicz
"The cleanliness of the appearance and usability of Anthill meant that it was easy to introduce the whole team to the software from day one. With the ability to create workflows that reflected and tracked our processes we have ensured that our client...s receive optimum service from us from starting their project, through to any remedials or issues meaning we can offer the best in aftersales care too. Before Anthill we were using many excel spreadsheets to track our client journeys with our business. It was laboursome entering and reentering data all the time. Anthill has provided a sleek and efficient way to ensure all our clients receive the best service from their initial inquiry through to completion. Additionally being able to track the source of the inquiry has meant we can focus our marketing and budgeting effectively. The whole team at Anthill care about making their product work for you and your business and will go beyond to ensure you are using Anthill to its full capability. " - Bathroom Eleven
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Anthill CRM
Focus area
Anthill CRM is better than Pega Customer Engagement Suite for
Software Failure Risk
About
Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers
CRM and Process Automation
Age
2017
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
23
25
Total Goals
(we found evidences for)
8
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Improve visibility
-
Increase customer life time value
-
Acquire customers
-
Launch new products
-
Improve ROI
-
Manage risk
-
Scale best practices
- See 5 more
-
Enhance customer relationships
-
Acquire customers
-
Launch new products
Top Channels
Channels Used
-
e-mail
-
text SMS
-
offline
-
point of sale
-
phone calls
- See 2 more
-
e-mail
-
text SMS
-
offline
-
point of sale
-
phone calls
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
