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Pega Customer Engagement Suite vs IloveLeasing: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Pega Customer Engagement Suite vs. IloveLeasing is based on a specific set of business needs and context. The comparison uses 944 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Pega Customer Engagement Suite and IloveLeasing

Pega Customer Engagement Suite, and IloveLeasing belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Pega Customer Engagement Suite covers Engagement Management, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Workflow Management with Phone Calls, etc.

IloveLeasing focuses on Communication Management with Phone Calls, Sales Document Management, Advertisement with Mass Media, Sales Call Management with Phone Calls, etc.

"Thankfully, we made the right decision and we chose Pega for both brands…So a single, real-time decisioning brain powering the decisions across the two brands and multiple channels. " - Leana Kielkowicz

"Truly, the most valuable aspect of IloveLeasing is the online reporting - the fact that I can pull up any of the reports at a moment's notice to see what leads are being answered, and what's going on onsite. To me, that's more valuable that any sho...pping report could ever be. " - Jeremy Brown

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Pega Customer Engagement Suite

Focus area

Software Failure Risk

  • medium

logo IloveLeasing

Focus area

IloveLeasing is better than Pega Customer Engagement Suite for

Software Failure Risk

  • medium

About

Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers

Apartment Lead Tracking and CRM Software

Age

2017

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

23

34

Total Goals
(we found evidences for)

8

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


helpdesk management


communication management

tracking & monitoring communications


workflow management


customer case management


loyalty management

identify target customers


customer feedback management

measuring customer satisfaction



campaign management


personalized marketing


relationship management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve visibility

  • Increase customer life time value

  • Acquire customers

  • Launch new products

  • Improve ROI

  • Manage risk

  • Scale best practices

  • See 5 more
  • Enhance customer relationships

  • Improve efficiency

  • Acquire customers

Top Channels

Channels Used

  • phone calls

  • e-mail

  • mass media

  • website

  • offline

  • point of sale

  • promotions

  • mobile

  • mobile app

  • chat

  • out of home

  • brochure

  • See 9 more
  • phone calls

  • e-mail

  • mass media

  • website

  • offline

  • point of sale

  • promotions

  • mobile

  • mobile app

  • chat

  • out of home

  • brochure

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting