Comparison Summary
This comparison report of Pega Customer Engagement Suite vs. Kreato CRM is based on a specific set of business needs and context. The comparison uses 549 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Pega Customer Engagement Suite and Kreato CRM
Pega Customer Engagement Suite, and Kreato CRM belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Pega Customer Engagement Suite covers Engagement Management, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Workflow Management with Phone Calls, etc.
Kreato CRM focuses on Engagement Management with E-Mail, Sales Call Management with Phone Calls, Capturing Leads with Website, Generation Of New Leads with Website, etc.
"Thankfully, we made the right decision and we chose Pega for both brands…So a single, real-time decisioning brain powering the decisions across the two brands and multiple channels. " - Leana Kielkowicz
"Best CRM for Real Estate. " - Arosh John
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Kreato CRM
Focus area
Kreato CRM is better than Pega Customer Engagement Suite for
Software Failure Risk
About
Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers
Kreato CRM | AI and Automation powered Sales CRM software
Age
2017
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
23
17
Total Goals
(we found evidences for)
8
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve visibility
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Increase customer life time value
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Acquire customers
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Launch new products
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Improve ROI
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Manage risk
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Scale best practices
- See 5 more
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Increase sales & revenue
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Improve efficiency
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Grow market share
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Enhance customer relationships
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Scale best practices
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Acquire customers
- See 3 more
Top Channels
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
