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Pega Customer Engagement Suite vs Placester: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Pega Customer Engagement Suite medium Failure Risk for Placester medium
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Comparison Summary

This comparison report of Pega Customer Engagement Suite vs. Placester is based on a specific set of business needs and context. The comparison uses 779 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Pega Customer Engagement Suite and Placester

Pega Customer Engagement Suite, and Placester belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Pega Customer Engagement Suite covers Engagement Management, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Workflow Management with Phone Calls, etc.

Placester focuses on Generation Of New Leads with Website, Content Management with Website, Engagement Management with Website, Lead Management with E-Mail, etc.

"Our world revolves around our customers. To be able to identify, personalize, and manage all our interactions, for all of our passengers, from one platform is truly transformational. " - Sandra Lenis

"I feel like Placester is the perfect combination of being user friendly by offering starting points with well-crafted designs and allowing for a nice touch of flexibility to truly represent our brand. " - Katie Clancy

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Pega Customer Engagement Suite

Focus area

Software Failure Risk

  • medium

logo Placester

Focus area

Software Failure Risk

  • medium

About

Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers

Get the real estate website custom-made to specifications.

Age

2017

Financials

IPO

SERIES D

Business Need

Total Processes
(we found evidences for)

23

41

Total Goals
(we found evidences for)

8

6

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (50)

Read Reviews (14)

engaging and following up

Read Reviews (21)

Read Reviews (13)

helpdesk management

Read Reviews (10)

Read Reviews (1)

communication management

Read Reviews (9)

Read Reviews (7)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (1)

workflow management

Read Reviews (6)

Read Reviews (2)

customer case management

Read Reviews (5)

Read Reviews (1)

loyalty management

Read Reviews (4)

Read Reviews (0)

identify target customers

Read Reviews (3)

Read Reviews (0)

customer feedback management

Read Reviews (4)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (3)

Read Reviews (0)

campaign management

Read Reviews (2)

Read Reviews (3)

personalized marketing

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (1)

Read Reviews (10)

training & onboarding

Read Reviews (1)

Read Reviews (2)

generation of new leads

Read Reviews (0)

Read Reviews (20)

content curation

Read Reviews (0)

Read Reviews (3)

content publishing

Read Reviews (0)

Read Reviews (3)

searching for content

Read Reviews (0)

Read Reviews (2)

content management

Read Reviews (0)

Read Reviews (16)

content curation

Read Reviews (0)

Read Reviews (3)

content publishing

Read Reviews (0)

Read Reviews (3)

searching for content

Read Reviews (0)

Read Reviews (2)

conversion management

Read Reviews (0)

Read Reviews (2)

managing social media account

Read Reviews (0)

Read Reviews (2)

social media management

Read Reviews (0)

Read Reviews (2)

managing social media account

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve visibility

  • Increase customer life time value

  • Acquire customers

  • Launch new products

  • Improve ROI

  • Manage risk

  • Scale best practices

  • See 5 more

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Grow market share

  • Scale best practices

  • See 3 more

Top Channels

Channels Used

  • website

  • e-mail

  • social media

  • Facebook

  • user generated content

  • blogs

  • newsletter

  • mobile

  • phone calls

  • mobile app

  • promotions

  • See 8 more

  • website

  • e-mail

  • social media

  • Facebook

  • user generated content

  • blogs

  • newsletter

  • mobile

  • phone calls

  • mobile app

  • promotions

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting