Comparison Summary
This comparison report of Pega Customer Engagement Suite vs. Referral Maker CRM is based on a specific set of business needs and context. The comparison uses 597 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Pega Customer Engagement Suite and Referral Maker CRM
Pega Customer Engagement Suite, and Referral Maker CRM belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Pega Customer Engagement Suite covers Engagement Management, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Workflow Management with Phone Calls, etc.
Referral Maker CRM focuses on Generation Of New Leads, Engagement Management with Phone Calls, Contact List Management with Phone Calls, Coaching, etc.
"Our world revolves around our customers. To be able to identify, personalize, and manage all our interactions, for all of our passengers, from one platform is truly transformational. " - Sandra Lenis
"I LOVE CRM! From the first time I saw it I was hooked! I knew it would be the core of my business and it has been. The ease of use and all the tools it offers me to be consistent with my clients has been a game changer for my business. " - Mike Mudd, Louisville, KY
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Referral Maker CRM
Focus area
Referral Maker CRM is better than Pega Customer Engagement Suite for
Software Failure Risk
About
Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers
Real estate CRM with lead generation tool offering realtor training and support
Age
2017
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
23
35
Total Goals
(we found evidences for)
8
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve visibility
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Increase customer life time value
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Acquire customers
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Launch new products
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Improve ROI
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Manage risk
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Scale best practices
- See 5 more
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Enhance customer relationships
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Enter new markets internationally or locally
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Grow market share
Top Channels
Channels Used
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phone calls
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e-mail
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video
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newsletter
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mobile
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mobile app
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print media
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magazine
- See 5 more
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phone calls
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e-mail
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video
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newsletter
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mobile
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mobile app
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print media
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magazine
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
