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Pendo vs Convert Experiences: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Pendo vs. Convert Experiences is based on a specific set of business needs and context. The comparison uses 5360 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Pendo and Convert Experiences

Pendo, Convert Experiences, WalkMe Digital Adoption Platform, Amplitude Analytics, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Pendo covers Engagement Management, Training & Onboarding, Customer Feedback Management, Products & Pricelist Management, etc.

Convert Experiences focuses on Engagement Management with Website, Conversion Management with Website, Training & Onboarding with Website, Collaboration, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Pendo

Focus area

Pendo is better than Convert Experiences for

Software Failure Risk

  • medium

logo Convert Experiences

Focus area

Software Failure Risk

  • low

About

Pendo | Understand and Guide Your Users

A/B Testing Tool & Website Personalization solution

Age

2013

Financials

SERIES F

SEED

Business Need

Total Processes
(we found evidences for)

82

46

Total Goals
(we found evidences for)

15

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


training & onboarding


customer feedback management

measuring net promoter score

measuring customer satisfaction


products & pricelist management


helpdesk management


workflow management


communication management

sending & publishing communications



sales document management

contract management

proposal & quote management



segmentation and targeting


lifetime value management




loyalty management

identify target customers

customise loyalty program


competitive intelligence


generation of new leads



content management

content publishing


sales review & feedback


social media management

social media analytics





contact list management


knowledge management




rating and review management



conversion management


trade show marketing


lead qualification

lead qualification: technographic


category management



account management


usage based segmentation



advocacy management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • Scale best practices

  • Improve digital and social presence

  • Increase sales & revenue

  • Improve internal communications

  • Improve ROI

  • Build brand awareness

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Grow market share

  • Improve brand engagement

  • Improve efficiency

  • Improve visibility

  • See 12 more
  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Grow market share

  • Improve brand engagement

  • Scale best practices

  • Launch new products

  • Improve digital and social presence

  • Improve efficiency

  • See 7 more

Top Channels

Channels Used

  • website

  • social media

  • phone calls

  • promotions

  • user generated content

  • blogs

  • offline

  • on premises

  • Facebook

  • e-mail

  • chat

  • omnichannel

  • Facebook page

  • Slack

  • See 11 more
  • website

  • social media

  • phone calls

  • promotions

  • user generated content

  • blogs

  • offline

  • on premises

  • Facebook

  • e-mail

  • chat

  • omnichannel

  • Facebook page

  • Slack

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

low

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low

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Business Setting