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Compare Pendo vs crazyegg

Comparison Summary

For Pendo vs crazyegg comparison, Our AI algorithm looked at 7206 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Pendo and crazyegg to solve their respective business needs.

Pros and cons of Pendo and crazyegg

Pendo is more suited to businesses that require Engagement Management and Training & Onboarding where as crazyegg is focused towards Engagement Management with Website and Content Management with Website .

Both Pendo and crazyegg are Conversion Rate Optimization software, peers recommend Pendo for training & onboarding and measuring net promoter score where as crazyegg is more known for digital marketing .

logo Pendo

Focus area

Pendo is better than crazyegg for

Software Failure Risk

  • medium

logo crazyegg

Focus area

crazyegg is better than Pendo for

Software Failure Risk

  • medium

About

Pendo | Understand and Guide Your Users

Crazy Egg Website Optimization | Heatmaps & A/B Testing

Age

2013

Financials

SERIES F

PRIVATE

Business Need

Total Processes
(we found evidences for)

82

89

Total Goals
(we found evidences for)

15

15

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


training & onboarding


customer feedback management

measuring net promoter score

measuring customer satisfaction


products & pricelist management


helpdesk management


workflow management


communication management

sending & publishing communications



sales document management

contract management

proposal & quote management



segmentation and targeting


lifetime value management




loyalty management

identify target customers

customise loyalty program


competitive intelligence


generation of new leads



content management

content publishing


sales review & feedback


social media management

social media analytics

scheduling post to social media





contact list management


knowledge management




rating and review management



conversion management


trade show marketing


lead qualification

lead qualification: technographic


category management



account management


usage based segmentation



advocacy management





campaign management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • Scale best practices

  • Improve digital and social presence

  • Increase sales & revenue

  • Improve internal communications

  • Improve ROI

  • Build brand awareness

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Grow market share

  • Improve brand engagement

  • Improve efficiency

  • Improve visibility

  • See 12 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Grow market share

  • Improve efficiency

  • Improve ROI

  • Improve digital and social presence

  • Build brand awareness

  • Improve brand engagement

  • Reduce bounce

  • Launch new products

  • Enter new markets internationally or locally

  • Improve navigation

  • Establish thought leadership

  • See 12 more

Top Channels

Channels Used

  • website

  • social media

  • e-mail

  • user generated content

  • blogs

  • offline

  • phone calls

  • point of sale

  • mobile

  • video

  • Facebook

  • Twitter

  • promotions

  • chat

  • mobile app

  • coupons

  • print media

  • magazine

  • trade shows

  • events

  • Instagram

  • games

  • Facebook page

  • LinkedIn

  • Whatsapp

  • display advertisement

  • newsletter

  • on premises

  • Slack

  • See 26 more
  • website

  • social media

  • e-mail

  • user generated content

  • blogs

  • offline

  • phone calls

  • point of sale

  • mobile

  • video

  • Facebook

  • Twitter

  • promotions

  • chat

  • mobile app

  • coupons

  • print media

  • magazine

  • trade shows

  • events

  • Instagram

  • games

  • Facebook page

  • LinkedIn

  • Whatsapp

  • display advertisement

  • newsletter

  • on premises

  • Slack

  • See 26 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting