cuspera logo CUSPERA

Phocas vs BigHand: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Phocas vs. BigHand is based on a specific set of business needs and context. The comparison uses 2126 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Phocas and BigHand

Phocas, BigHand, Stratum Analytics, SAP Lumira, etc., belong to a category of solutions that help Business Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Phocas covers Competitive Intelligence, Helpdesk Management with E-Mail, Forecasting, Collaboration, etc.

BigHand focuses on Competitive Intelligence, Social Media Management, Collaboration with Offline, Products & Pricelist Management with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Phocas

Focus area

Software Failure Risk

  • medium

logo BigHand

Focus area

Software Failure Risk

  • medium

About

Phocas: Business Intelligence Software and Data Analytics

Iridium Technology: Business Intelligence for Law Firms

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

41

33

Total Goals
(we found evidences for)

7

9

Top Processes

Evidences indicate better relative satisfaction


competitive intelligence


helpdesk management




contact list management


training & onboarding


loyalty management

identify target customers


generation of new leads


products & pricelist management




sales incentive management


campaign management

campaign monitoring


social media management

social media analytics


revenue cycle management


engagement management

engaging and following up


business development


rating and review management




performance management


communication management

sending & publishing communications


customer feedback management


sales document management

proposal & quote management




international marketing


lead qualification: technographic


lead qualification

lead qualification: technographic



knowledge management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Establish thought leadership

  • See 4 more
  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Launch new products

  • Improve visibility

  • Enhance customer relationships

  • Manage risk

  • Improve efficiency

  • Enter new markets internationally or locally

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • offline

  • website

  • promotions

  • events

  • trade shows

  • magazine

  • print media

  • See 5 more
  • e-mail

  • offline

  • website

  • promotions

  • events

  • trade shows

  • magazine

  • print media

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting