BigHand Overview

BigHand offers a suite of legal tech solutions that streamline task delegation, document creation, and digital dictation for law firms. Its business intelligence and pricing tools provide actionable insights, helping firms make informed decisions. By integrating these capabilities, BigHand enhances operational efficiency in legal practices. A distinct feature is its digital dictation technology, which allows legal professionals to capture and transcribe audio seamlessly, improving documentation accuracy and speed. This product is particularly beneficial for legal teams aiming to optimize workflow and resource management, adapting to industry trends that demand agility and precision.

Use Cases

Customers recommend Competitive Intelligence, Social Media Analytics, Collaboration, as the business use cases that they have been most satisfied with while using BigHand.

Other use cases:

  • Products & Pricelist Management
  • Sending & Publishing Communications
  • Customer Feedback Management
  • Advertisement
  • Training & Onboarding
  • Partner Marketing
  • International Marketing
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using BigHand.

Other priorities:

  • Scale Best Practices
  • Launch New Products
  • Improve Visibility
  • Enhance Customer Relationships
  • Manage Risk
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
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BigHand Use-Cases and Business Priorities: Customer Satisfaction Data

BigHand works with different mediums / channels such as Offline. Events. Trade Shows etc.

BigHand's features include Dashboard, Feedback Surveys, Personalization, etc. and BigHand support capabilities include 24/7 Support, Email Support, Chat Support, etc. also BigHand analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The software is intuitive and allows you to break data down in areas that other business intelligence software options don't on a consistent basis...." Peer review by Mack G., Director of Finance, Legal Services

BigHand, Hevo, Phocas, ZAP Data Hub, Striim, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Iridium Technology is now BigHand, encompassing Iridium BI, Intellistat, Steere, and SmartTime products. More details can be found here.

Popular Business Setting

for BigHand

Top Industries

  • Legal Services

Popular in

  • Mid Market
  • Enterprise

BigHand is popular in Legal Services, and is widely used by Mid Market, and Enterprise,

Comprehensive Insights on BigHand Use Cases

What makes BigHand ideal for Competitive Intelligence?

How can BigHand optimize your Collaboration Workflow?

What benefits does BigHand offer for Products & Pricelist Management?

What makes BigHand ideal for Sending & Publishing Communications?

20+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well BigHand solved their Business Intelligence needs. Cuspera uses 732 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Case Studies

Legal Services

CASE STUDY Ward Hadaway

BigHand Business Intelligence helps Ward Hadaway improve financial reporting. The firm uses Aderant and BigHand together for better data and automation. Lawyers get up-to-date financial data every da...y. This helps them make quick, smart decisions. The partnership removes manual work and gives clear, real-time insights.

Legal Services

CASE STUDY Norton Rose Fulbright

BigHand Legal Resource Management helped Norton Rose Fulbright improve lawyer utilization and growth. The firm used the platform to advertise over 200 opportunities to lawyers, achieving a 70%+ appli...cation rate. The technology let fee earners input client commitments and skills, helping the resource management team match the right people to the right matters. This led to better commercial deployment and enhanced people development. The platform supported equitable work allocation and improved the employee experience.

Legal Services

CASE STUDY Roythornes Solicitors

BigHand Workflow Management helped Roythornes Solicitors improve turnaround times. The firm gained better visibility into team capacity and work distribution. Support staff now handle more legal assi...stant tasks, freeing up lawyers' time. The solution made it easy to track and allocate work. Staff found the technology simple to use, even without technical skills. The firm saw faster client updates and more efficient operations.

Legal Services

CASE STUDY Sheppard Mullin

BigHand Business Intelligence helped Sheppard Mullin create a single financial dashboard for all stakeholders. The law firm needed real-time financial insights and role-based reporting. BigHand repla...ced manual reporting with self-service analytics and custom dashboards. The firm rolled out revenue and general ledger modules to all timekeepers and finance teams. Sheppard Mullin plans to add profitability analysis with the profit module. The response from the firm has been very positive.

Legal Services

CASE STUDY Top 100, London-headquartered firm

BigHand Business Intelligence helped a top 100 London law firm improve financial awareness across the company. The firm upgraded from Quantum to BigHand Business Intelligence for faster reporting and... better features. The new solution gave partners and finance teams instant access to key financial data. Reports now load instantly, making it easier for partners to use the data. This change increased efficiency and financial engagement throughout the firm.

Legal Services

CASE STUDY leading independent law firm in Australia

BigHand Business Intelligence helped a leading independent law firm in Australia improve profitability. The firm wanted better collaboration between finance and legal teams. They needed clear financi...al data for partners, fee earners, and operations. BigHand provided easy-to-use dashboards and role-based reporting. The solution replaced manual reports and gave instant access to key metrics. The firm completed the transition in one month and saw more flexibility and insight for all teams.

Frequently Asked Questions(FAQ)

for BigHand

What is BigHand used for?

BigHand is a Business Intelligence Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Competitive Intelligence, Social Media Analytics and Collaboration .

What are the top features of BigHand?

Dashboard, Feedback surveys and Personalization are some of the top features of BigHand.

What are BigHand alternatives?

Hevo, Phocas, ZAP Data Hub and Striim are popular alternatives for BigHand.

Where is BigHand located?

BigHand is headquartered at 125 S. Wacker Drive, Suite 300, Chicago, IL 60606.
lightning

Peers used BigHand for competitive intelligence and social media analytics

BigHand Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (125)
Custom Reports

4.39/5 ★

Read Reviews (148)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (125)
Custom Reports

4.39/5 ★

Read Reviews (148)

Software Failure Risk Guidance

?

for BigHand

Overall Risk Meter

Low Medium High

Top Failure Risks for BigHand

Iridium Technology, LLC News

Product

BigHand addresses lawyer utilisation and profitability challenges with new Resource Management enhancements

BigHand has introduced new enhancements to its Resource Management product, aimed at improving lawyer utilization and profitability. The updates, developed with input from law firms, focus on workload balance and skill utilization. Key features include integration with time recording software, improved forecasting, and streamlined work processes. These enhancements aim to reduce administrative burdens and improve lawyer productivity and retention.

Partnership

Epiq and BigHand Partner to Launch New Integrated Business Transformation Solution for Law Firms and Legal Departments

Epiq and BigHand have announced a partnership to deliver a new integrated business transformation solution for law firms and legal departments. This collaboration aims to streamline operations and enhance efficiency in legal service delivery through advanced technology integration.

Partnership

Epiq and BigHand Partner to Launch New Integrated Business - GlobeNewswire

BigHand and Epiq have partnered to launch an integrated business transformation solution for law firms and legal departments, combining BigHand Workflow Management with Epiq Connect via API integration to streamline outsourced business services and enhance workflow efficiency and reporting.

Iridium Technology, LLC Profile

Company Name

Iridium Technology, LLC

HQ Location

125 S. Wacker Drive, Suite 300, Chicago, IL 60606

Employees

11-50

Social

Financials

PRIVATE