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Compare Phocas vs Zoho Analytics

Failure Risk Guidance Security Report ?

Failure Risk for Phocas medium Failure Risk for Zoho Analytics low
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Comparison Summary

For Phocas vs Zoho Analytics comparison, Our AI algorithm looked at 7023 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Phocas and Zoho Analytics to solve their respective business needs.

Pros and cons of Phocas and Zoho Analytics

Phocas is more suited to businesses that require Competitive Intelligence and Helpdesk Management with E-Mail where as Zoho Analytics is focused towards Competitive Intelligence and Social Media Management .

logo Phocas

Focus area

Software Failure Risk

  • medium

logo Zoho Analytics

Focus area

Software Failure Risk

  • low

About

Phocas: Business Intelligence Software and Data Analytics

Self-service BI and data analytics software

Age

1996

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

41

63

Total Goals
(we found evidences for)

7

12

Top Processes

Evidences indicate better relative satisfaction

competitive intelligence

Read Reviews (31)

Read Reviews (105)

helpdesk management

Read Reviews (14)

Read Reviews (48)

forecasting

Read Reviews (13)

Read Reviews (10)

collaboration

Read Reviews (10)

Read Reviews (93)

contact list management

Read Reviews (9)

Read Reviews (0)

contacts history

Read Reviews (4)

Read Reviews (0)

training & onboarding

Read Reviews (8)

Read Reviews (13)

loyalty management

Read Reviews (8)

Read Reviews (1)

identify target customers

Read Reviews (3)

Read Reviews (1)

generation of new leads

Read Reviews (8)

Read Reviews (6)

products & pricelist management

Read Reviews (7)

Read Reviews (6)

sales incentive management

Read Reviews (5)

Read Reviews (0)

campaign management

Read Reviews (4)

Read Reviews (24)

campaign monitoring

Read Reviews (3)

Read Reviews (12)

social media management

Read Reviews (3)

Read Reviews (113)

social media analytics

Read Reviews (3)

Read Reviews (111)

revenue cycle management

Read Reviews (2)

Read Reviews (0)

engagement management

Read Reviews (2)

Read Reviews (14)

engaging and following up

Read Reviews (2)

Read Reviews (12)

business development

Read Reviews (2)

Read Reviews (10)

rating and review management

Read Reviews (2)

Read Reviews (8)

performance management

Read Reviews (2)

Read Reviews (0)

communication management

Read Reviews (2)

Read Reviews (29)

sending & publishing communications

Read Reviews (2)

Read Reviews (25)

customer feedback management

Read Reviews (1)

Read Reviews (7)

measuring customer satisfaction

Read Reviews (1)

Read Reviews (3)

lifetime value management

Read Reviews (1)

Read Reviews (2)

sales document management

Read Reviews (0)

Read Reviews (5)

proposal & quote management

Read Reviews (0)

Read Reviews (3)

conversion management

Read Reviews (0)

Read Reviews (7)

workflow management

Read Reviews (0)

Read Reviews (5)

sales review & feedback

Read Reviews (0)

Read Reviews (3)

pipeline management

Read Reviews (0)

Read Reviews (2)

account management

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Establish thought leadership

  • See 4 more

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • Build brand awareness

  • Improve consistency

  • Improve efficiency

  • Improve digital and social presence

  • Increase customer life time value

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • social media

  • Facebook

  • website

  • user generated content

  • blogs

  • phone calls

  • omnichannel

  • chat

  • offline

  • on premises

  • point of sale

  • video

  • promotions

  • LinkedIn

  • mobile

  • trade shows

  • See 14 more

  • e-mail

  • social media

  • Facebook

  • website

  • user generated content

  • blogs

  • phone calls

  • omnichannel

  • chat

  • offline

  • on premises

  • point of sale

  • video

  • promotions

  • LinkedIn

  • mobile

  • trade shows

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting