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Phunware vs New Relic: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Phunware vs. New Relic is based on a specific set of business needs and context. The comparison uses 3686 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Phunware and New Relic

Phunware, and New Relic belong to a category of solutions that help Digital Analytics. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Phunware covers Engagement Management with Mobile, Advertisement with Mobile, Content Management with Mobile, Collaboration with Offline, etc.

New Relic focuses on Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Collaboration with Chat, Performance Management with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Phunware

Focus area

Phunware is better than New Relic for

Software Failure Risk

  • low

logo New Relic

Focus area

New Relic is better than Phunware for

Software Failure Risk

  • low

About

Mobile Application Development Platform | Phunware Platform

Deliver more perfect software and optimize your entire software stack

Financials

IPO

SERIES C

Business Need

Total Processes
(we found evidences for)

59

52

Total Goals
(we found evidences for)

13

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



content management

content publishing



loyalty management

customise loyalty program


communication management

sending & publishing communications

tracking & monitoring communications


conference call management


campaign management


workflow management


social media management

social media analytics

engaging on social media


competitive intelligence



sales document management

contract management



promotion management


customer feedback management

measuring customer satisfaction


trade show marketing



segmentation and targeting


products & pricelist management



training & onboarding


generation of new leads


helpdesk management



lifetime value management


performance management


community building


sales review & feedback


Top Goals

Goals Achieved

  • Improve brand engagement

  • Enhance customer relationships

  • Acquire customers

  • Launch new products

  • Increase sales & revenue

  • Establish thought leadership

  • Enter new markets internationally or locally

  • Improve ROI

  • Build brand awareness

  • Scale best practices

  • Improve visibility

  • Improve internal communications

  • Grow market share

  • See 10 more
  • Acquire customers

  • Improve efficiency

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Manage risk

  • Improve digital and social presence

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • mobile

  • Slack

  • chat

  • mobile app

  • review sites

  • Amazon

  • promotions

  • omnichannel

  • See 8 more
  • phone calls

  • e-mail

  • website

  • mobile

  • Slack

  • chat

  • mobile app

  • review sites

  • Amazon

  • promotions

  • omnichannel

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting