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Compare Pipeline CRM vs Merchant Relationship Management

Comparison Summary

For Pipeline CRM vs Merchant Relationship Management comparison, Our AI algorithm looked at 8552 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Pipeline CRM and Merchant Relationship Management to solve their respective business needs.

Pros and cons of Pipeline CRM and Merchant Relationship Management

Pipeline CRM is more suited to businesses that require Engagement Management and Lead Tracking with E-Mail where as Merchant Relationship Management is focused towards Sales Document Management and Lead Management .

Both Pipeline CRM and Merchant Relationship Management are CRM software, peers recommend Pipeline CRM for knowledge management and tracking contacts where as Merchant Relationship Management is more known for sales document management and helpdesk management .

logo Pipeline CRM

Focus area

Pipeline CRM is better than Merchant Relationship Management for

Software Failure Risk

  • medium

logo Merchant Relationship Management

Focus area

Merchant Relationship Management is better than Pipeline CRM for

Software Failure Risk

  • low

About

Sales Pipeline Enablement Platform

CRM & Underwriting Platform

Age

2006

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

98

53

Total Goals
(we found evidences for)

14

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



communication management

tracking & monitoring communications

sending & publishing communications


contact list management

creating contact list




sales document management

proposal & quote management

contract management



promotion management


discount management



pipeline management


generation of new leads


training & onboarding



workflow management


relationship management


helpdesk management


knowledge management


campaign management

campaign monitoring

campaign analytics


business development


customer feedback management

measuring customer satisfaction

measuring net promoter score


conversion management


lifetime value management


sales call management

meeting management


lead qualification: demographic

lead qualification: technographic


conference call management


sales review & feedback


follower management


account management





opportunity management


performance management


content management

searching for content


rating and review management


products & pricelist management


revenue cycle management



competitive intelligence





motivation management




subscription management


customer case management



social media management

social media analytics


personalized marketing





category management



calendar management



payment management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Scale best practices

  • Enter new markets internationally or locally

  • Launch new products

  • Improve navigation

  • Improve visibility

  • Shorten ramp up time

  • Establish thought leadership

  • See 11 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Manage risk

  • Improve efficiency

  • Improve visibility

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Improve digital and social presence

  • Reduce bounce

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • user generated content

  • blogs

  • chat

  • Slack

  • text SMS

  • social media

  • Facebook

  • offline

  • point of sale

  • causes and charity

  • support groups

  • See 11 more
  • phone calls

  • e-mail

  • website

  • user generated content

  • blogs

  • chat

  • Slack

  • text SMS

  • social media

  • Facebook

  • offline

  • point of sale

  • causes and charity

  • support groups

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

low

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low

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Business Setting