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Compare Planhat vs WalkMe Digital Adoption Platform

Comparison Summary

This comparison report of Planhat vs. WalkMe Digital Adoption Platform is based on a specific set of business needs and context. The comparison uses 4270 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Planhat and WalkMe Digital Adoption Platform

Planhat belong to a category of solutions that help Revenue Management, whereas WalkMe Digital Adoption Platform belong to a category of solutions that help Conversion Rate Optimization. Planhat, and WalkMe Digital Adoption Platform belong to a category of solutions that help Revenue Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your specific needs - such as multi-channel engagement, cadence, analytics, and specific to your industry and context. Get your personalized report today.


logo Planhat

Focus area

Software Failure Risk

  • medium

logo WalkMe Digital Adoption Platform

Focus area

WalkMe Digital Adoption Platform is better than Planhat for

Software Failure Risk

  • low

About

Customer Success Software to drive customer experience

WalkMe‚ - Digital Adoption Platform

Age

2014

2011

Financials

SERIES A

SERIES G

Business Need

Total Processes
(we found evidences for)

29

77

Total Goals
(we found evidences for)

7

17

Top Processes

Evidences indicate better relative satisfaction


training & onboarding



engagement management

engaging and following up


customer feedback management

measuring net promoter score

measuring customer satisfaction


workflow management




revenue cycle management



subscription management


lifetime value management


advocacy management


generation of new leads


loyalty management

identify target customers



competitive intelligence


renewal management


lead qualification

lead qualification: technographic


products & pricelist management



sales document management

contract management


helpdesk management




creating knowledge base


knowledge management

creating knowledge base


sending & publishing communications


communication management

sending & publishing communications


social media analytics


social media management

social media analytics



content management



conference call management


campaign analytics


campaign management

campaign analytics


relationship management




rating and review management



sales call management


category management


performance management




account management


community building




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase customer life time value

  • Improve internal communications

  • Improve visibility

  • Increase sales & revenue

  • See 4 more
  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enter new markets internationally or locally

  • Improve internal communications

  • Establish thought leadership

  • Improve navigation

  • Shorten ramp up time

  • Improve digital and social presence

  • Improve consistency

  • Increase customer life time value

  • Improve efficiency

  • Improve stakeholder relations

  • See 14 more

Top Channels

Channels Used

  • mobile

  • website

  • mobile app

  • phone calls

  • video

  • promotions

  • user generated content

  • blogs

  • offline

  • e-mail

  • social media

  • games

  • chat

  • LinkedIn

  • events

  • trade shows

  • on premises

  • point of sale

  • out of home

  • billboards

  • display advertisement

  • causes and charity

  • review sites

  • Glassdoor

  • See 21 more
  • mobile

  • website

  • mobile app

  • phone calls

  • video

  • promotions

  • user generated content

  • blogs

  • offline

  • e-mail

  • social media

  • games

  • chat

  • LinkedIn

  • events

  • trade shows

  • on premises

  • point of sale

  • out of home

  • billboards

  • display advertisement

  • causes and charity

  • review sites

  • Glassdoor

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting