cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Podium vs Signpost: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Podium medium Failure Risk for Signpost medium
Know More

Comparison Summary

This comparison report of Podium vs. Signpost is based on a specific set of business needs and context. The comparison uses 4632 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Podium and Signpost

Podium, BirdEye, PowerReviews, etc., belong to a category of solutions that help Reviews and Reputation, whereas Signpost belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Podium covers Rating And Review Management, Engagement Management, Contact List Management with Phone Calls, Customer Feedback Management, etc.

Signpost focuses on Engagement Management with E-Mail, Contact List Management with E-Mail, Communication Management with E-Mail, Rating And Review Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Podium

Focus area

Podium is better than Signpost for

Software Failure Risk

  • medium

logo Signpost

Focus area

Software Failure Risk

  • medium

About

Messaging Platform to connect with website traffic with one easy-to-use inbox

Signpost | Leading provider of CRM and Marketing Automation software

Age

2014

Financials

SERIES B

Business Need

Total Processes
(we found evidences for)

87

42

Total Goals
(we found evidences for)

17

8

Top Processes

Evidences indicate better relative satisfaction

rating and review management

Read Reviews (542)

Read Reviews (24)

engagement management

Read Reviews (297)

Read Reviews (31)

engaging and following up

Read Reviews (145)

Read Reviews (25)

communication management

Read Reviews (121)

Read Reviews (28)

sending & publishing communications

Read Reviews (70)

Read Reviews (27)

tracking & monitoring communications

Read Reviews (7)

Read Reviews (0)

contact list management

Read Reviews (113)

Read Reviews (32)

contacts history

Read Reviews (9)

Read Reviews (0)

customer feedback management

Read Reviews (104)

Read Reviews (4)

measuring net promoter score

Read Reviews (12)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (12)

Read Reviews (0)

reputation management

Read Reviews (38)

Read Reviews (0)

sales document management

Read Reviews (32)

Read Reviews (6)

contract management

Read Reviews (21)

Read Reviews (5)

proposal & quote management

Read Reviews (3)

Read Reviews (0)

social media management

Read Reviews (29)

Read Reviews (0)

social media analytics

Read Reviews (9)

Read Reviews (0)

engaging on social media

Read Reviews (6)

Read Reviews (0)

managing social media account

Read Reviews (4)

Read Reviews (0)

scheduling post to social media

Read Reviews (4)

Read Reviews (0)

sales review & feedback

Read Reviews (27)

Read Reviews (7)

conversion management

Read Reviews (19)

Read Reviews (1)

helpdesk management

Read Reviews (16)

Read Reviews (0)

competitive intelligence

Read Reviews (13)

Read Reviews (1)

generation of new leads

Read Reviews (12)

Read Reviews (1)

lifetime value management

Read Reviews (11)

Read Reviews (0)

training & onboarding

Read Reviews (8)

Read Reviews (2)

workflow management

Read Reviews (6)

Read Reviews (0)

products & pricelist management

Read Reviews (6)

Read Reviews (0)

relationship management

Read Reviews (5)

Read Reviews (1)

promotion management

Read Reviews (5)

Read Reviews (2)

motivation management

Read Reviews (4)

Read Reviews (0)

business development

Read Reviews (3)

Read Reviews (0)

content management

Read Reviews (3)

Read Reviews (0)

campaign management

Read Reviews (3)

Read Reviews (4)

social media marketing

Read Reviews (3)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (5)

lead qualification: demographic

Read Reviews (0)

Read Reviews (5)

conference call management

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (4)

customise loyalty program

Read Reviews (1)

Read Reviews (2)

payment management

Read Reviews (2)

Read Reviews (0)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

sales call management

Read Reviews (0)

Read Reviews (5)

discount management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Improve ROI

  • Build brand awareness

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve visibility

  • Improve brand engagement

  • Increase customer life time value

  • Improve stakeholder relations

  • Launch new products

  • Grow market share

  • Shorten ramp up time

  • Improve efficiency

  • See 14 more

  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve consistency

  • Increase sales & revenue

  • Improve brand engagement

  • Improve stakeholder relations

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • promotions

  • review sites

  • text SMS

  • Yelp

  • social media

  • coupons

  • website

  • Facebook

  • newsletter

  • chat

  • See 9 more

  • e-mail

  • phone calls

  • promotions

  • review sites

  • text SMS

  • Yelp

  • social media

  • coupons

  • website

  • Facebook

  • newsletter

  • chat

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting