Podium Overview

Podium is an AI lead generation, management, and conversion platform. Leads are effortlessly attracted, managed, and converted with simple AI tools for better communication and increased sales.

Use Cases

Customers recommend Rating And Review Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Podium.

Other use cases:

  • Contact List Management
  • Customer Feedback Management
  • Reputation Management
  • Sales Document Management
  • Social Media Management
  • Sales Review & Feedback
  • Conversion Management
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Business Priorities

Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Podium.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve Internal Communications
  • Improve ROI
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Improve Visibility
  • Improve Brand Engagement
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Launch New Products
  • Grow Market Share
  • Shorten Ramp Up Time
  • Improve Efficiency
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Podium Use-Cases and Business Priorities: Customer Satisfaction Data

Podium works with different mediums / channels such as Text SMS. and Phone Calls.

Podium's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Podium support capabilities include Chat Support, Phone Support, 24/7 Support, etc. also Podium analytics capabilities include Analytics, and Custom Reports.

Reviews

"Podium is money well spent. It gives our staff an easy way to ask for reviews and for customers to engage with us. We're getting an excellent return on our investment." - Anthony Gilpin

Podium, BirdEye, PowerReviews, ReviewTrackers, Okendo, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Podium

Top Industries

  • Automotive
  • Retail
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Podium is popular in Automotive, Retail, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Podium Use Cases

How does Podium facilitate Rating And Review Management?

How does Podium facilitate Engagement Management?

What solutions does Podium provide for Communication Management?

What solutions does Podium provide for Contact List Management?

How does Podium address your Customer Feedback Management Challenges?

53+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Podium solved their Reviews and Reputation needs. Cuspera uses 4159 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Podium testimonial

Anthony Gilpin

Director of Digital Operations

NewRoads Auto Group

Podium is money well spent. It gives our staff an easy way to ask for reviews and for customers to engage with us. We're getting an excellent return on our investment. Testimonial By Anthony Gilpin
Podium testimonial

Lindsey Smelser

Head of Marketing

Steward Health Care

Podium plays a critical role in helping us to achieve our mission because we can easily manage key interactions with patients. With Podium we've been able to dramatically increase the online reputation of our facilities, making it easier for people to find and choose Steward Health Care locations. Testimonial By Lindsey Smelser
Podium testimonial

Chris Carson

Director of Marketing

Zerorez

Before we engaged with Podium, we had maybe 3,000 online reviews across our entire system. Since starting with Podium, we've gained somewhere north of 50,000 reviews. Testimonial By Chris Carson
CUSTOMERS TESTIMONIALS
Podium testimonial

Anthony Gilpin

Director of Digital Operations

NewRoads Auto Group

Podium is money well spent. It gives our staff an easy way to ask for reviews and for customers to engage with us. We're getting an excellent return on our investment. Testimonial By Anthony Gilpin
Podium testimonial

Lindsey Smelser

Head of Marketing

Steward Health Care

Podium plays a critical role in helping us to achieve our mission because we can easily manage key interactions with patients. With Podium we've been able to dramatically increase the online reputation of our facilities, making it easier for people to find and choose Steward Health Care locations. Testimonial By Lindsey Smelser
Podium testimonial

Chris Carson

Director of Marketing

Zerorez

Before we engaged with Podium, we had maybe 3,000 online reviews across our entire system. Since starting with Podium, we've gained somewhere north of 50,000 reviews. Testimonial By Chris Carson

Case Studies

COMPANY INDUSTRY CASE STUDIES
Podium case study
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Case Study Gold Coast Plumbing

Learn How Gold Coast Plumbing turned a pipe dream into reality.

Read More
Podium case study
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Case Study Valley Immediate Care

Learn How Valley Immediate Care’s reputation got a clean bill of health.

Read More
Podium case study
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Case Study Zerorez

Learn how Podium helped in Cleaning up the customer journey at Zerorez.

Read More

Video

Date-Based Automations in Podium

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Frequently Asked Questions(FAQ)

for Podium

What is Podium?

Podium is a messaging platform to get connected with website traffic, get reviews, collect payments, and more by sending a quick message. It helps to acquire customers, improve digital and social presence and internal communications.

Podium helps to conveniently manage and respond to every message across multiple channels, all from one platform. It connects with the customers on their favorite channels, quickly interacts with the customers, leads and team members with context for every conversation.

Some of its features include managing inbox, chat on the go, grouped conversations, auto-responder, automated conversations, and more.

What is Podium used for?

Podium is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Improve Digital And Social Presence by Rating And Review Management, Engagement Management and Communication Management .

What are the top features of Podium?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of Podium.

Who uses Podium?

Podium is used by Automotive, Retail and Marketing And Advertising among other industries.

What are Podium alternatives?

BirdEye, PowerReviews, ReviewTrackers and Okendo are popular alternatives for Podium.

Where is Podium located?

Podium is headquartered at 1650 W Digital Drive Lehi UT 84043.
lightning

Peers used Podium for rating and review management and engagement management

Podium Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.09/5 ★

Read Reviews (77)
Custom Reports

3.90/5 ★

Read Reviews (269)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.09/5 ★

Read Reviews (77)
Custom Reports

3.90/5 ★

Read Reviews (269)

Software Failure Risk Guidance

?

for Podium

Overall Risk Meter

Low Medium High

Top Failure Risks for Podium

Podium News

Podium Launches Enhanced Integration with The Edge by Abbott Jewelry Systems

Podium.com launches enhanced integration with The Edge by Abbott Jewelry Systems.

26/08/2024 - source

Podium Launches Enhanced Integration with The Edge by Abbott Jewelry Systems - Business Wire

Podium has improved its integration with The Edge by Abbott Jewelry Systems.

26/08/2024 - source

Podium Profile

Company Name

Podium

Company Website

https://www.podium.com/

Year Founded

2014

HQ Location

1650 W Digital Drive Lehi UT 84043

Employees

251-500

Social

Financials

SERIES B