Press Ganey and GoodFirms, An In-Depth Comparison 2024

"...Anchored in its Natural Language Processing (NLP) technology, the cloud-based platform mines customer and employee feedback from surveys, online ratings and review sites, social media, and other data sources to equip organizations with actionable insights needed to improve brand loyalty, increase engagement, and drive sustainable bottom-line results...." Peer review

"...While this may not be a big deal for individuals, it is certainly a crucial shift for businesses and their interaction with customers...." 5 Tips for Effective Online Reputation Monitoring

"...Social Compass monitors reviews and comments from surveys, review sites, and social media to bring all aspects of resident experience into a single platform...." Case Study Continental Properties

"...For example, send an onboarding email with a Google Form to be filled out before a more traditional onboarding call...." Customer Onboarding For SMBs in 2021 | GoodFirms Research

"...The data at my fingertips has helped to elevate me within my company as an expert on the subject of online reviews...." Peer review by Jen B., Marketing Manager, Medical Practice

"...Binary Fountain is an online reputation management platform for enterprises, healthcare organizations, and small and medium-sized businesses...." Peer review

"...Benchmark employee reviews across all your locations and against your hiring competition...." Employer Brand Review Management

"...Businesses have to spend more on infrastructure, resources, talent acquisition and onboarding, training costs...." Financial Planning for Small Businesses

"...Perhaps advertising is usually 10% of revenues and all of a sudden you notice it has skyrocketed...." Financial Planning for Small Businesses

"...Our best media planning strategy involved a product promotion where we have to release an advertisement campaign on various social media platforms...." Media Planning for Small Businesses