Press Ganey Overview

Press Ganey helps healthcare organizations enhance patient experience, safety, and quality. Solutions and services are provided to transform healthcare effectively.

Use Cases

Customers recommend Rating And Review Management, Engagement Management, Reputation Management, as the business use cases that they have been most satisfied with while using Press Ganey.

Other use cases:

  • Competitive Intelligence
  • Communication Management
  • Customer Feedback Management
  • Social Media Management
  • Create Engagement Based Loyalty
  • Sales Review & Feedback
  • Content Management
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Business Priorities

Improve Digital And Social Presence and Acquire Customers are the most popular business priorities that customers and associates have achieved using Press Ganey.

Other priorities:

  • Improve Brand Engagement
  • Improve Visibility
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Establish Thought Leadership
  • Improve Internal Communications
  • Enhance Customer Relationships
  • Build Brand Awareness
  • Scale Best Practices
  • Increase Sales & Revenue
  • Grow Market Share
  • Improve Efficiency
  • Launch New Products
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Press Ganey Use-Cases and Business Priorities: Customer Satisfaction Data

Press Ganey works with different mediums / channels such as Review Sites, Website, Social Media, etc.

Press Ganey's features include Feedback Surveys, Dashboard, Alerts: Popups & Notifications, etc.

Reviews

"TUHS recognized the need to broaden the scope of its datagathering efforts to best serve local patients where issues such as food insecurity, homelessness, addiction, and government welfare often impact care access." - Temple University Health System

Press Ganey, ReviewTrackers, NiceJob, Chatmeter Platform, Experience.com, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Press Ganey

Top Industries

  • Hospital & Health Care
  • Real Estate
  • Financial Services

Popular in

  • Enterprise
  • Mid Market

Press Ganey is popular in Hospital & Health Care, Real Estate, and Financial Services and is widely used by Enterprise, and Mid Market,

Comprehensive Insights on Press Ganey Use Cases

How does Press Ganey address your Rating And Review Management Challenges?

How does Press Ganey address your Engagement Management Challenges?

What solutions does Press Ganey provide for Reputation Management?

What benefits does Press Ganey offer for Competitive Intelligence?

What benefits does Press Ganey offer for Communication Management?

28+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Press Ganey solved their Reviews and Reputation needs. Cuspera uses 1463 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Press Ganey testimonial

Temple University Health System

TUHS recognized the need to broaden the scope of its datagathering efforts to best serve local patients where issues such as food insecurity, homelessness, addiction, and government welfare often impact care access. Testimonial By Temple University Health System
Press Ganey testimonial

Paula Lumsden

Marketing Director

Tidewater Physicians Multispecialty Group

[TPMG] has much more insight into even the smallest details–it’s really changing everything we do Testimonial By Paula Lumsden
Press Ganey testimonial

VITAS Healthcare

In all, VITAS had a 10% increase in total positive feedback, a 52% increase in total Google reviews and 121% increase in total Facebook reviews, all within the first year of implementation Testimonial By VITAS Healthcare
CUSTOMERS TESTIMONIALS
Press Ganey testimonial

Temple University Health System

TUHS recognized the need to broaden the scope of its datagathering efforts to best serve local patients where issues such as food insecurity, homelessness, addiction, and government welfare often impact care access. Testimonial By Temple University Health System
Press Ganey testimonial

Paula Lumsden

Marketing Director

Tidewater Physicians Multispecialty Group

[TPMG] has much more insight into even the smallest details–it’s really changing everything we do Testimonial By Paula Lumsden
Press Ganey testimonial

VITAS Healthcare

In all, VITAS had a 10% increase in total positive feedback, a 52% increase in total Google reviews and 121% increase in total Facebook reviews, all within the first year of implementation Testimonial By VITAS Healthcare

Case Studies

COMPANY INDUSTRY CASE STUDIES
Press Ganey case study
Hospital & Health Care
Hospital & Health Care
Case Study Tidewater Physicians Multispecialty Group

Learn how Tidewater Physician Multispecialty Group increased total review numbers by 167%, improved Patient Feedback Scores by 15% and expanded web impressions by 32% using listings and review management tools.

Read More
Press Ganey case study
Hospital & Health Care
Hospital & Health Care
Case Study Tidewater Physicians Multispecialty Group

Learn how Tidewater Physician Multispecialty Group increased total review numbers by 167%, improved Patient Feedback Scores by 15% and expanded web impressions by 32% using listings and review management tools.

Read More
Press Ganey case study
Real Estate
Real Estate
Case Study Continental Properties

How Continental Properties Powers Resident Satisfaction Through Reputation Management

Read More

Video

Press Ganey iRound Solution Overview

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Frequently Asked Questions(FAQ)

for Press Ganey

What is Press Ganey?

Press Ganey is a Human Experience platform for healthcare. It connects people, processes, and technology to help by understanding the individuals and optimizing the experiences at the heart of the industry.

What is Press Ganey used for?

Press Ganey is a Reviews and Reputation Software mainly used by its customers to Improve Digital And Social Presence and Acquire Customers by Rating And Review Management, Engagement Management and Reputation Management .

What are the top features of Press Ganey?

Feedback surveys, Dashboard and Alerts: popups & Notifications are some of the top features of Press Ganey.

Who uses Press Ganey?

Press Ganey is used by Hospital & Health Care, Real Estate and Financial Services among other industries.

What are Press Ganey alternatives?

ReviewTrackers, NiceJob, Chatmeter Platform and Experience.Com are popular alternatives for Press Ganey.

Where is Press Ganey located?

Press Ganey is headquartered at 1660 International Dr, Suite 225, McLean, Virginia 22102, US.
lightning

Peers used Press Ganey for rating and review management and engagement management

Press Ganey Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.39/5 ★

Read Reviews (1)
Analytics

4.52/5 ★

Read Reviews (157)
Custom Reports

3.45/5 ★

Read Reviews (181)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.39/5 ★

Read Reviews (1)
Analytics

4.52/5 ★

Read Reviews (157)
Custom Reports

3.45/5 ★

Read Reviews (181)

Software Failure Risk Guidance

?

for Press Ganey

Overall Risk Meter

Low Medium High

Top Failure Risks for Press Ganey

PressGaney Profile

Company Name

PressGaney

Company Website

https://www.pressganey.com/

HQ Location

1660 International Dr, Suite 225, McLean, Virginia 22102, US

Employees

101-250

Social

Financials

SERIES A