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Press Ganey vs VocalReferences: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Press Ganey vs. VocalReferences is based on a specific set of business needs and context. The comparison uses 1516 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Press Ganey and VocalReferences

Press Ganey, ReviewTrackers, NiceJob, etc., belong to a category of solutions that help Reviews and Reputation, whereas VocalReferences belong to a category of solutions that help Referral Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Press Ganey covers Rating And Review Management with Review Sites, Engagement Management with Social Media, Reputation Management, Competitive Intelligence with Offline, etc.

VocalReferences focuses on Business Development with Website, Lifetime Value Management, Customer Feedback Management with Website, Reputation Management with Video, etc.

"The organization was tasked with confronting a difficult topic for most providers: Many felt a loss of control over their online reputation, and were uncomfortable with displaying star ratings regarding the care they provide their patients. " - Prisma Health

"Video Testimonial using VocalReferences - Magic Spray is Magic! " - AMANDA TURNER

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


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Focus area

Press Ganey is better than VocalReferences for

Software Failure Risk

  • medium

logo VocalReferences

Focus area

Software Failure Risk

  • medium

About

Human Experience Healthcare

Referral solutions to generate testimonials

Financials

SERIES A

Business Need

Total Processes
(we found evidences for)

51

15

Total Goals
(we found evidences for)

15

3

Top Processes

Evidences indicate better relative satisfaction


rating and review management


engagement management

engaging and following up


reputation management


competitive intelligence


communication management

sending & publishing communications

tracking & monitoring communications


customer feedback management

measuring customer satisfaction


social media management

social media analytics

monitoring social media

engaging on social media


loyalty management

create engagement based loyalty


sales review & feedback


content management




lead qualification

lead qualification: technographic



trade show marketing


campaign management


workflow management


performance management


social media marketing


contact list management


conversion management


segmentation and targeting


business development


lifetime value management


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Acquire customers

  • Improve brand engagement

  • Improve visibility

  • Enter new markets internationally or locally

  • Improve ROI

  • Establish thought leadership

  • Improve internal communications

  • Enhance customer relationships

  • Build brand awareness

  • Scale best practices

  • Increase sales & revenue

  • Grow market share

  • Improve efficiency

  • Launch new products

  • See 12 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

Top Channels

Channels Used

  • website

  • social media

  • video

  • website

  • social media

  • video

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting