cuspera logo CUSPERA

Promoter Ninja vs Customer.guru: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Promoter Ninja vs. Customer.guru is based on a specific set of business needs and context. The comparison uses 481 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Promoter Ninja and Customer.guru

Promoter Ninja, and Customer.guru belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Promoter Ninja covers Collecting Feedback with Promotions, Contact List Management with E-Mail, Communication Management with E-Mail, Loyalty Management with Promotions, etc.

Customer.guru focuses on Collecting Feedback with Promotions, Advertisement with Social Media, Engaging Conversational Surveys with Promotions, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Promoter Ninja

Focus area

Promoter Ninja is better than Customer.guru for

Software Failure Risk

  • medium

logo Customer.guru

Focus area

Software Failure Risk

  • medium

About

The most affordable NPS| survey in the market

Customer.guru - Net Promoter Score for E-Shops and SaaS

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

10

16

Total Goals
(we found evidences for)

3

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


contact list management


communication management

sending & publishing communications


loyalty management

customise loyalty program


Top Goals

Goals Achieved

  • Improve consistency

  • Enhance customer relationships

  • Improve digital and social presence

  • Enhance customer relationships

  • Improve brand engagement

  • Acquire customers

Top Channels

Channels Used

  • promotions

  • social media

  • Facebook

  • chat

  • Slack

  • e-mail

  • website

  • print media

  • magazine

  • See 6 more
  • promotions

  • social media

  • Facebook

  • chat

  • Slack

  • e-mail

  • website

  • print media

  • magazine

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting