Overview: Qlik Sense and Keen as Business Intelligence Category solutions.
Qlik Sense and Keen both serve the Business Intelligence category but offer different strengths. Qlik Sense is well-suited for enterprises looking for comprehensive reporting and integration capabilities, excelling in analytics and custom reports. Keen, on the other hand, caters to businesses prioritizing customer acquisition and engagement through event management and social media analytics. Qlik Sense fits larger markets better, whereas Keen aligns more with niche industries, especially Information Technology and Education, making it ideal for businesses focusing on customer outreach and lifecycle management.
Qlik Sense and Keen: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Qlik Sense excels in social media management and analytics, offering competitive intelligence and funnel analysis, aligning with comprehensive operational needs. read more →
Keen supports event management and funnel analysis. It targets specific needs like social media engagement and competitive intelligence. read more →
Business Goals
Qlik Sense enhances customer relationships and helps scale best practices, also aiming to increase sales and improve efficiency. read more →
Keen focuses on acquiring customers and improving ROI, with secondary goals of enhancing customer lifetime value and sales. read more →
Core Features
Qlik Sense boasts robust analytics and custom reporting. Its standout features include data import/export and strong integration capabilities. read more →
Keen provides core features like analytics and custom reports, with significant focus on data import/export and security measures. read more →
Vendor Support
Qlik Sense offers extensive 24/7 support along with chat and phone support, catering to businesses needing constant assistance. read more →
Keen provides 24/7 support but on a smaller scale, primarily via email and phone, suitable for less complex operational needs. read more →
Segments and Industries
Qlik Sense is popular across mid to large enterprises, extensively used in consumer goods and healthcare sectors. read more →
Keen is more utilized by small to large enterprises, predominantly in IT services and educational industries. read more →
Operational Alignment
Qlik Sense fits large-scale operations, supporting diverse market segments and comprehensive workflows. read more →
Keen caters to businesses with specific needs, suitable for smaller, more targeted operational environments. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
How efficiently Does Qlik Sense manage your Social Media Management?