Keen Overview

Keen delivers a fully managed event streaming platform, leveraging Apache Kafka to facilitate rapid deployment. Businesses can initiate streaming within minutes, bypassing the complexities of building and maintaining streaming infrastructure. This platform supports scalable event streaming, aligning with dynamic application needs. Keen's capabilities extend to developing event-driven applications and integrating custom analytics, allowing businesses to embed visualizations directly into their operations. This approach empowers organizations to focus on creating data-driven applications without the burden of infrastructure management. Keen's competitive edge lies in its swift setup and flexibility, enabling businesses to adapt quickly to evolving data demands.

Use Cases

Customers recommend Event Management, Funnel Analysis, Engagement Management, as the business use cases that they have been most satisfied with while using Keen.

Other use cases:

  • Social Media Analytics
  • Competitive Intelligence
  • White Labeling
  • Product Marketing
  • Training & Onboarding
  • Lifetime Value Management
  • Communication Management
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Business Priorities

Acquire Customers and Improve ROI are the most popular business priorities that customers and associates have achieved using Keen.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Scale Best Practices
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Launch New Products
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Keen Use-Cases and Business Priorities: Customer Satisfaction Data

Keen works with different mediums / channels such as Video.

Keen's features include Dashboard, Personalization, Live Monitoring, etc. and Keen support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Keen analytics capabilities include Analytics, and Custom Reports.

Reviews

"...If we can expose this data to our clients, they will have a deeper understanding of their own customers and take away actionable business insights on how to market, brand, and engage their target audience...." Peer review by Jeff Chen, Co–Founder and Lead Developer, Pixlee

Keen, CARTO Platform, Hevo, Phocas, ZAP Data Hub, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Keen is a fully managed event streaming platform built on Apache Kafka. Users can start streaming in minutes with a 30-day free trial.

Popular Business Setting

for Keen

Top Industries

  • Information Technology and Services
  • Education
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Keen is popular in Information Technology And Services, Education, and Computer Software and is widely used by Small Business, Mid Market, and Large Enterprise.

Keen Customer wins, Customer success stories, Case studies

What Are the key features of Keen for Event Management?

What solutions does Keen provide for Funnel Analysis?

How can Keen enhance your Engagement Management process?

How can Keen optimize your Social Media Analytics Workflow?

What benefits does Keen offer for Competitive Intelligence?

11 buyers and buying teams have used Cuspera to assess how well Keen solved their Business Intelligence needs. Cuspera uses 866 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

 

Customer Stories Archive - Keen

Keen's event streaming platform is highlighted through various customer success stories, showcasing how companies like Groove and Pixlee TurnTo leverage Keen's analytics to enhance customer engagemen...t and operational efficiency. The platform's flexibility and customization are emphasized, allowing businesses to manage and analyze event data effectively. Keen's recognition as a high performer in business intelligence and big data analytics further underscores its industry impact.

Read on →

Polycom - Telecommunications

Keen gives Polycom the flexibility to query only the data they need, all in one place. The event data management platform helps Polycom access and analyze business intelligence data. Polycom benefits... from streamlined data access and improved decision-making. Keen supports the telecommunications industry with flexible analytics solutions.

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Bored API - Internet - Small

Keen helped Bored API monitor and analyze API usage. The developer used Keen's analytics to track how users queried the API. Keen's dashboard made it easy to spot traffic patterns and abnormal usage.... Integration with Heroku and NPM was simple. Data visualizations guided improvements to the API. This enabled data-driven development and better user experience.

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Groove - Customer Success

Groove used Keen to add real-time analytics and reporting to its customer support platform. Groove needed a cost-effective solution that would not require heavy development or infrastructure work. Ke...en provided an out-of-the-box analytics tool that integrated easily with Groove’s platform. This let Groove speed up development and focus on features for its users. Groove’s dashboards now help over 8,000 customer support teams track performance and improve service. Groove’s clients have experienced reliable analytics with no downtime.

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Content Science - Marketing And Advertising

Keen helped Content Science build ContentWRX, a platform for content effectiveness analytics. Content Science needed a flexible, agile solution to collect and analyze diverse customer data. Keen enab...led fast development and direct data capture, letting Content Science focus on scoring and insights. ContentWRX now gives clients deep understanding of content engagement. The platform drove a 20% revenue increase for Content Science in one year.

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Quartz - Media

Keen helps Quartz track user engagement with their charts and new media content. Quartz uses Keen to collect hundreds of data points on how people interact with their Atlas charts. The platform lets ...Quartz build custom analytics and track chart usage across the web. With Keen, Quartz can focus on the metrics that matter most to them. This helps Quartz improve their product and plan new features for their site.

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Frequently Asked Questions(FAQ)

for Keen

What is Keen used for?

Keen is a Business Intelligence Software mainly used by its customers to Acquire Customers and Improve ROI by Event Management, Funnel Analysis and Engagement Management .

What are the top features of Keen?

Dashboard, Personalization and Live monitoring are some of the top features of Keen.

Who uses Keen?

Keen is used by Information Technology And Services, Education and Computer Software among other industries.

What are Keen alternatives?

CARTO Platform, Hevo, Phocas and ZAP Data Hub are popular alternatives for Keen.

Where is Keen located?

Keen is headquartered at 122 E Houston St, San Antonio, Texas 78205, US.
lightning

Peers used Keen for event management and funnel analysis

Keen Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (5)
Analytics

4.65/5 ★

Read Reviews (164)
Custom Reports

4.55/5 ★

Read Reviews (191)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (5)
Analytics

4.65/5 ★

Read Reviews (164)
Custom Reports

4.55/5 ★

Read Reviews (191)

Software Failure Risk Guidance

?

for Keen

Overall Risk Meter

Low Medium High

Top Failure Risks for Keen

Spenmo. Profile

Company Name

Spenmo.

Company Website

https://keen.io/

HQ Location

122 E Houston St, San Antonio, Texas 78205, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES B