Keen Overview

Keen delivers a fully managed event streaming platform, leveraging Apache Kafka to facilitate rapid deployment. Businesses can initiate streaming within minutes, bypassing the complexities of building and maintaining streaming infrastructure. This platform supports scalable event streaming, aligning with dynamic application needs. Keen's capabilities extend to developing event-driven applications and integrating custom analytics, allowing businesses to embed visualizations directly into their operations. This approach empowers organizations to focus on creating data-driven applications without the burden of infrastructure management. Keen's competitive edge lies in its swift setup and flexibility, enabling businesses to adapt quickly to evolving data demands.

Use Cases

Customers recommend Event Management, Funnel Analysis, Engagement Management, as the business use cases that they have been most satisfied with while using Keen.

Other use cases:

  • Social Media Analytics
  • Competitive Intelligence
  • White Labeling
  • Product Marketing
  • Training & Onboarding
  • Lifetime Value Management
  • Communication Management
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Business Priorities

Acquire Customers and Improve ROI are the most popular business priorities that customers and associates have achieved using Keen.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Scale Best Practices
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Launch New Products
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Keen Use-Cases and Business Priorities: Customer Satisfaction Data

Keen works with different mediums / channels such as Video.

Keen's features include Dashboard, Personalization, Live Monitoring, etc. and Keen support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Keen analytics capabilities include Analytics, and Custom Reports.

Reviews

"...If we can expose this data to our clients, they will have a deeper understanding of their own customers and take away actionable business insights on how to market, brand, and engage their target audience...." Peer review by Jeff Chen, Co–Founder and Lead Developer, Pixlee

Keen, CARTO Platform, Hevo, Phocas, ZAP Data Hub, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Keen is a fully managed event streaming platform built on Apache Kafka. Users can start streaming in minutes with a 30-day free trial.

Popular Business Setting

for Keen

Top Industries

  • Information Technology and Services
  • Education
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Keen is popular in Information Technology And Services, Education, and Computer Software and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Keen Use Cases

How can Keen optimize your Event Management Workflow?

How can Keen enhance your Funnel Analysis process?

How does Keen address your Engagement Management Challenges?

What makes Keen ideal for Social Media Analytics?

What benefits does Keen offer for Competitive Intelligence?

32+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Keen solved their Business Intelligence needs. Cuspera uses 866 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Case Studies

Marketing and Advertising

CASE STUDY Bluecore

Keen helps Bluecore deliver real-time analytics and dashboards for marketing automation. Bluecore uses Keen to track email performance, including opens, clicks, and revenue. The platform enables fast... integration, with setup completed in less than 24 hours. Bluecore's teams and clients can access data and reports easily. This improves decision-making and allows for quick A/B testing. Keen's real-time data gives Bluecore a competitive edge in marketing automation.

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Design

CASE STUDY Quartz

Keen helps Quartz track user engagement with their charts and new media content. Quartz uses Keen to collect hundreds of data points on how people interact with their Atlas charts. The platform lets ...Quartz build custom analytics and track chart usage across the web. With Keen, Quartz can focus on the metrics that matter most to them. This helps Quartz improve their product and plan new features for their site.

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Internet

CASE STUDY UserTesting

Keen’s analytics APIs gave UserTesting full access to its user experience data. UserTesting needed to track video engagement, analyze user behavior, and let business teams run their own queries. Keen... delivered a flexible data model, custom dashboards, and easy integration with Redshift. UserTesting now finds product issues faster and prioritizes features users want. Keen helps UserTesting improve its own products using real-time insights.

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Marketing and Advertising

CASE STUDY ActiveProspect

Keen helped ActiveProspect add customer-facing analytics to their platform. ActiveProspect needed a fast, reliable analytics solution that was easy to integrate. Keen replaced their in-house analytic...s and got everything running in just two weeks. The team found Keen easy to set up and use, with strong developer support. Now, ActiveProspect can offer better analytics to their customers without extra work or worry.

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Telecommunications

CASE STUDY Polycom

Keen’s event data platform helped Polycom improve customer satisfaction. Polycom used Keen to see which device setups and software versions customers used most. This let them focus testing and develo...pment on popular features. Keen’s tools helped Polycom spot memory leaks and fix issues before they caused outages. Polycom reduced support costs and outages, leading to happier customers and better business results.

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Marketing and Advertising

CASE STUDY App.io

Keen helps App.io give customers real-time analytics on app performance and sales. App.io needed a flexible analytics backend to track and share detailed usage data with app developers. With Keen, th...ey quickly built a dashboard and integrated analytics into their site. The setup was fast, taking about an hour. App.io can now track any metric, run new queries on old data, and show customers the value of their apps. Keen lets App.io focus on their core work while providing strong analytics features.

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Frequently Asked Questions(FAQ)

for Keen

What is Keen used for?

Keen is a Business Intelligence Software mainly used by its customers to Acquire Customers and Improve ROI by Event Management, Funnel Analysis and Engagement Management .

What are the top features of Keen?

Dashboard, Personalization and Live monitoring are some of the top features of Keen.

Who uses Keen?

Keen is used by Information Technology And Services, Education and Computer Software among other industries.

What are Keen alternatives?

CARTO Platform, Hevo, Phocas and ZAP Data Hub are popular alternatives for Keen.

Where is Keen located?

Keen is headquartered at 122 E Houston St, San Antonio, Texas 78205, US.
lightning

Peers used Keen for event management and funnel analysis

Keen Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (5)
Analytics

4.65/5 ★

Read Reviews (164)
Custom Reports

4.55/5 ★

Read Reviews (191)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (5)
Analytics

4.65/5 ★

Read Reviews (164)
Custom Reports

4.55/5 ★

Read Reviews (191)

Software Failure Risk Guidance

?

for Keen

Overall Risk Meter

Low Medium High

Top Failure Risks for Keen

Spenmo. Profile

Company Name

Spenmo.

Company Website

https://keen.io/

HQ Location

122 E Houston St, San Antonio, Texas 78205, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES B