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Qminder vs NinjaOne (formerly NinjaRMM): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Qminder vs. NinjaOne (formerly NinjaRMM) is based on a specific set of business needs and context. The comparison uses 2053 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Qminder and NinjaOne (formerly NinjaRMM)

Qminder, NinjaOne (formerly NinjaRMM), Helpshift, NABD, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Qminder covers Engagement Management with Offline, Contact List Management, Customer Feedback Management, Workflow Management with Offline, etc.

NinjaOne (formerly NinjaRMM) focuses on Helpdesk Management with Phone Calls, Training & Onboarding, Sales Document Management, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Qminder

Focus area

Software Failure Risk

  • medium

logo NinjaOne (formerly NinjaRMM)

Focus area

NinjaOne (formerly NinjaRMM) is better than Qminder for

Software Failure Risk

  • medium

About

Qminder: Queue Management System & Waiting Line ...

Top rated UEM & IT Management Software

Financials

SEED

SERIES C

Business Need

Total Processes
(we found evidences for)

31

34

Total Goals
(we found evidences for)

8

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


contact list management


customer feedback management

measuring customer satisfaction


workflow management


helpdesk management


sales document management

contract management


training & onboarding


communication management

sending & publishing communications


social media management

social media analytics


performance management



content management


competitive intelligence


billing and invoice management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Build brand awareness

  • Launch new products

  • Improve digital and social presence

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Grow market share

  • Improve efficiency

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • channel partners

  • promotions

  • website

  • chat

  • See 3 more
  • phone calls

  • e-mail

  • channel partners

  • promotions

  • website

  • chat

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting