Comparison Summary
This comparison report of Quadient CCM platform vs. Syntasa® is based on a specific set of business needs and context. The comparison uses 979 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Quadient CCM platform and Syntasa®
Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Quadient CCM platform covers Engagement Management, Communication Management with Mobile, Helpdesk Management with Phone Calls, Sales Document Management, etc.
Syntasa® focuses on Advertisement with Social Media, Training & Onboarding with Offline, Helpdesk Management with Phone Calls, Content Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Quadient CCM platform
Focus area
Quadient CCM platform is better than Syntasa® for
Software Failure Risk
About
Customer experience helping organizations build powerful connections
Syntasa | Customer Intelligence Platform
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
32
12
Total Goals
(we found evidences for)
12
2
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve ROI
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Improve internal communications
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Launch new products
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Increase sales & revenue
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Grow market share
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Improve brand engagement
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Improve digital and social presence
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Build brand awareness
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Improve efficiency
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Establish thought leadership
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Acquire customers
- See 9 more
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Improve consistency
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Scale best practices
Top Channels
Channels Used
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social media
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phone calls
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LinkedIn
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website
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point of sale
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offline
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Facebook
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Twitter
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e-mail
- See 6 more
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social media
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phone calls
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LinkedIn
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website
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point of sale
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offline
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Facebook
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Twitter
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e-mail
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High