Quadient CCM platform Overview
Quadient helps organizations create impactful customer connections. The company drives meaningful customer experiences globally.
Use Cases
Customers recommend Engagement Management, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Quadient CCM platform.
Business Priorities
Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Quadient CCM platform.
Quadient CCM platform Use-Cases and Business Priorities: Customer Satisfaction Data
Quadient CCM platform works with different mediums / channels such as Mobile. Phone Calls. and Omnichannel.
Quadient CCM platform's features include Personalization, Alerts: Popups & Notifications, and Templates. and Quadient CCM platform support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Quadient CCM platform analytics capabilities include Custom Reports, and Analytics.
Reviews
"The Quadient implementation specialist was great to work with and helped us move from concept to practice in an extremely short period of time" - Ed Fox
Quadient CCM platform, Contentsquare, Whatfix, Kurtosys, Optimizely Digital Experience Platform, etc., all belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Quadient CCM platform
Top Industries
- Education
- Design
- Construction
Popular in
- Mid Market
- Small Business
- Enterprise
Quadient CCM platform is popular in Education, Design, and Construction and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Quadient CCM platform Use Cases
What solutions does Quadient CCM platform provide for Engagement Management?
How can Quadient CCM platform enhance your Communication Management process?
What benefits does Quadient CCM platform offer for Helpdesk Management?
What Are the key features of Quadient CCM platform for Contract Management?
How can Quadient CCM platform enhance your Workflow Management process?
20+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Quadient CCM platform solved their Digital Experience Platform needs. Cuspera uses 664 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
|
The Quadient implementation specialist was great to work with and helped us move from concept to practice in an extremely short period of time Testimonial By Ed Fox |
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We Chose The Ds-1200 G4i Folder Inserter Because It Allows Us To Enhance Our Existing Offerings And Speed The Turnaround Times For Our Match Mailing Customers. This Machine Brings Sophisticated Strength To Our Intelligent Inserting Capabilities That Include Inserting Verification And Hipaa Complian...t Inserting For Industry Sectors Such As Financial, Medical, Insurance And Higher Education. |
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The process is totally transparent. We can clearly see where mailings are within the System. Importantly, if any fail for any reason, Such as an error in a postal address, we’re Notified by email so that we can take action. Mailings go the same day; it’s very efficient. Testimonial By Antony lyall |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Ed Fox Controller Groov-Pin |
The Quadient implementation specialist was great to work with and helped us move from concept to practice in an extremely short period of time Testimonial By Ed Fox |
|
Johnhenry Ruggieri President Sundance |
We Chose The Ds-1200 G4i Folder Inserter Because It Allows Us To Enhance Our Existing Offerings And Speed The Turnaround Times For Our Match Mailing Customers. This Machine Brings Sophisticated Strength To Our Intelligent Inserting Capabilities That Include Inserting Verification And Hipaa Complian...t Inserting For Industry Sectors Such As Financial, Medical, Insurance And Higher Education. |
|
Antony lyall Finance Manager' Bright Seeds |
The process is totally transparent. We can clearly see where mailings are within the System. Importantly, if any fail for any reason, Such as an error in a postal address, we’re Notified by email so that we can take action. Mailings go the same day; it’s very efficient. Testimonial By Antony lyall |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
|
NA |
CASE STUDY Property Management (IRPM)Read More |
|
Hospital & Health Care
|
Hospital & Health Care |
CASE STUDY CHG HealthcareRead More |
Information Technology and Services
|
Information Technology and Services |
Case Study Automated HealthCare SolutionsRead More |
Video
Quadient Brand Anthem
Frequently Asked Questions(FAQ)
for Quadient CCM platform
What is Quadient CCM platform?
Quadient CCM platform is an enterprise communications platform that enables to creation, design and delivery of in-brand personalized messages to the customers in their preferred digital or non-digital format. It helps organizations deliver exceptional experiences by providing centralized management of customer communications. It quickly creates, approves and delivers omnichannel communications from a single unified platform. It also helps to manage, track and approve communications quickly and easily.
It offers a simple drag-and-drop layout design that allows for managing customer communications across channels. It automates the customer communication workflow and delivers documents via email, print, or outsourcing. It also improves the customer experience, drives in-store traffic, and increases efficiency by serving customers with accurate information at the right time and at a low cost.
What is Quadient CCM platform used for?
What are the top features of Quadient CCM platform?
Who uses Quadient CCM platform?
What are Quadient CCM platform alternatives?
Where is Quadient CCM platform located?
Peers used Quadient CCM platform for engagement management and communication management
Quadient CCM platform Competitors
Quadient CCM platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (109) |
| Analytics | Read Reviews (30) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (109) |
| Analytics | Read Reviews (30) |
Software Failure Risk Guidance
?for Quadient CCM platform
Overall Risk Meter
Top Failure Risks for Quadient CCM platform
Quadient SA News
Quadient Recognized in Two IDC MarketScape Reports for Accounts Receivable Automation Applications - Yahoo Finance UK
Quadient was recognized in two IDC MarketScape reports for its accounts receivable automation applications.
Quadient Recognized in Two IDC MarketScape Reports for Accounts Receivable Automation Applications
Quadient has been named a Leader in IDC MarketScape for small and mid-market AR automation and a Major Player for enterprise AR automation, highlighting its no-code customizable workflows and automation capabilities.
Quadient Named a Worldwide Automated Document Generation and CCM Leader by IDC - GlobeNewswire
Quadient was recognized as a leader in automated document generation and customer communications management by IDC.
Quadient SA Feeds
Quadient Surpasses 25,000 Global Locker Installations with U.S. Package Concierge Acquisition, Setting Sights on Exceeding 100M of Locker Revenue in 2025 - Yahoo Finance UK
Quadient has installed over 25,000 lockers worldwide after acquiring U.S. Package Concierge and aims to exceed 100 million in locker revenue by 2025.
Quadient S.A. - Q3 2024: accelerated growth in Digital at - GlobeNewswire
Quadient S.A. reports accelerated growth in its digital segment for Q3 2024.
Quadient S . A . - Q3 2024 : accelerated growth in Digital at c . +9 % and surge in Lockers at +14 %, in line with Capital Markets Day ambitions
Quadient reported Q3 2024 growth with a 9% increase in Digital and 14% in Lockers, aligning with Capital Markets Day goals.
Quadient SA Profile
Company Name
Quadient SA
Company Website
https://www.quadient.com/HQ Location
Appenzell, Switzerland
Employees
1001-5000
Social
Financials
PRIVATE
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