Product Business Settings

Quadient CCM platform is popular in Education, Design, and Construction industries and is widely used by Mid Market, Small Business, and Enterprise.

Quadient CCM platform Product Overview

Quadient helps organizations create impactful customer connections. The company drives meaningful customer experiences globally.

How satisfied the customers are with Quadient CCM platform use-cases

Reviews

"The process is totally transparent. We can clearly see where mailings are within the System. Importantly, if any fail for any reason, Such as an error in a postal address, we’re Notified by email so that we can take action. Mailings go the same day;... it’s very efficient." - Antony lyall
"To be able to properly weigh, sort, and stamp a large quantity of mail is greatly beneficial. Quadient’s products are easy to use, and if you’re looking for an upgrade or downgrade from your current set up, they always seem to have what you need. Th...eir service technicians and customer service representatives have always been great as well. We’re very glad to have them as part of our team. They’ve been tremendously helpful and guided us throughout this entire process whenever we needed it. We only reach out if there are problems and there’s almost never any." - Scott Flenniken

Quadient CCM platform Customer Insights, Testimonials and Case Studies

What benefits does Quadient CCM platform offer for Engagement Management?

Why is Quadient CCM platform the best choice for Communication Management?

How efficiently Does Quadient CCM platform manage your Helpdesk Management?

How can Quadient CCM platform optimize your Contract Management Workflow?

How efficiently Does Quadient CCM platform manage your Workflow Management?

What is Quadient CCM platform?

Quadient CCM platform is an enterprise communications platform that enables to creation, design and delivery of in-brand personalized messages to the customers in their preferred digital or non-digital format. It helps organizations deliver exceptional experiences by providing centralized management of customer communications. It quickly creates, approves and delivers omnichannel communications from a single unified platform. It also helps to manage, track and approve communications quickly and easily.

It offers a simple drag-and-drop layout design that allows for managing customer communications across channels. It automates the customer communication workflow and delivers documents via email, print, or outsourcing. It also improves the customer experience, drives in-store traffic, and increases efficiency by serving customers with accurate information at the right time and at a low cost.

What is Quadient CCM platform used for?

Quadient CCM platform is a Digital Experience Platform Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Engagement Management, Communication Management and Helpdesk Management .

What are the top features of Quadient CCM platform?

Personalization, Alerts: popups & Notifications and Templates are some of the top features of Quadient CCM platform.

Who uses Quadient CCM platform?

Quadient CCM platform is used by Education, Design and Construction among other industries.

What are Quadient CCM platform alternatives?

Signable, CoConstruct, Contentsquare and CloudFlare are popular alternatives for Quadient CCM platform.

Where is Quadient CCM platform located?

Quadient CCM platform is headquartered at Appenzell, Switzerland.

11 buyers and buying teams have used Cuspera to assess how well Quadient CCM platform solved their Digital Experience Platform needs. Cuspera uses 664 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.

CUSTOMERS TESTIMONIALS
Quadient CCM platform testimonial

Antony lyall

Finance Manager'

Bright Seeds

The process is totally transparent. We can clearly see where mailings are within the System. Importantly, if any fail for any reason, Such as an error in a postal address, we’re Notified by email so that we can take action. Mailings go the same day; it’s very efficient. Testimonial By Antony lyall
Quadient CCM platform testimonial

Scott Flenniken

Assistant Office Manager

Larrimer & Larrimer

To be able to properly weigh, sort, and stamp a large quantity of mail is greatly beneficial. Quadient’s products are easy to use, and if you’re looking for an upgrade or downgrade from your current set up, they always seem to have what you need. Their service technicians and customer service repre...sentatives have always been great as well. We’re very glad to have them as part of our team. They’ve been tremendously helpful and guided us throughout this entire process whenever we needed it. We only reach out if there are problems and there’s almost never any.

Testimonial By Scott Flenniken
Quadient CCM platform testimonial

Richard Pearce

Facilities & Insurance Manager

Grand Union Housing Group

We now manage outgoing mail in a very agile way; we’ve reduced our costs and given staff time back in their day. Working with Quadient has been a good experience. Testimonial By Richard Pearce
CUSTOMERS TESTIMONIALS
Quadient CCM platform testimonial

Antony lyall

Finance Manager'

Bright Seeds

The process is totally transparent. We can clearly see where mailings are within the System. Importantly, if any fail for any reason, Such as an error in a postal address, we’re Notified by email so that we can take action. Mailings go the same day; it’s very efficient. Testimonial By Antony lyall
Quadient CCM platform testimonial

Scott Flenniken

Assistant Office Manager

Larrimer & Larrimer

To be able to properly weigh, sort, and stamp a large quantity of mail is greatly beneficial. Quadient’s products are easy to use, and if you’re looking for an upgrade or downgrade from your current set up, they always seem to have what you need. Their service technicians and customer service repre...sentatives have always been great as well. We’re very glad to have them as part of our team. They’ve been tremendously helpful and guided us throughout this entire process whenever we needed it. We only reach out if there are problems and there’s almost never any.

Testimonial By Scott Flenniken
Quadient CCM platform testimonial

Richard Pearce

Facilities & Insurance Manager

Grand Union Housing Group

We now manage outgoing mail in a very agile way; we’ve reduced our costs and given staff time back in their day. Working with Quadient has been a good experience. Testimonial By Richard Pearce
 

Quadient Digital Accelerates with Landmark Wins and Double-Digit Bookings Growth in Q4 - Yahoo Finance UK

Quadient reported significant growth in its Digital business for Q4, driven by major customer wins and a 25% increase in bookings for financial automation solutions. Notable deals include a 4.9 milli...on contract with a leading European bank. The companys AI-driven automation platform, Serensia, is gaining traction, particularly in the financial sector, ahead of new regulatory requirements.

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Quadient Powers MedExpress Digital Transformation with Automation of Prescription Workflows

MedExpress, a UK-based online pharmacy, has implemented Quadient Impress to automate its prescription workflows. This integration streamlines medical correspondence, reduces manual tasks, and enhance...s compliance, allowing MedExpress to focus on patient care. Quadient Impress automates the creation and delivery of up to one million letters monthly, improving efficiency and scalability while reducing costs and carbon emissions.

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Leading Human Resources Technology Company Selects Quadient for Accessibility Compliance in Customer Communications | Quadient

Wewe Media Group, a global performance marketing agency, has implemented CAKE's SaaS platform to enhance its operations. The platform offers real-time tracking and analytics, helping Wewe Media manag...e offers, optimize campaigns, and aggregate data efficiently. This integration supports Wewe Media's high-growth strategy by providing a unified dashboard for performance marketing.

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CHG Healthcare - Health, Wellness And Fitness

Quadient AR helped CHG Healthcare reduce late payments. The solution improved accounts receivable automation. CHG Healthcare saw better payment timeliness. The case highlights AR automation benefits ...for healthcare organizations.

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E.ON - Utilities - Very Large

E.ON used Quadient Inspire to improve its customer communications strategy. The company wanted to make communications more effective and modern. Quadient Inspire helped E.ON manage and deliver custom...er messages better. This led to a stronger connection with customers. E.ON now has a more efficient and reliable communication process.

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CallRevu - Information Technology And Services

Quadient AR helped CallRevu speed up cash flow and improve customer experiences. The solution focused on accounts receivable automation. CallRevu used Quadient AR to streamline collections and paymen...ts. This led to better financial operations and happier customers. The case highlights benefits in AR automation and customer experience.

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Quadient Brand Anthem

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Peers used Quadient CCM platform for engagement management and communication management

Quadient CCM platform Features

  • Low
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  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.87/5

Read Reviews (109)
Analytics

4.77/5

Read Reviews (30)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.87/5

Read Reviews (109)
Analytics

4.77/5

Read Reviews (30)

Software Failure Risk Guidance

?

for Quadient CCM platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Quadient CCM platform

Quadient SA News

Product
 

Luxury Meets Logistics: Quadient Launches PREMIER Locker for Upscale ...

Quadient has launched the Parcel Pending PREMIER Locker System, designed for upscale multifamily communities. This innovative package locker features a sleek design, a 15.6-inch HD touchscreen, and modular capabilities to accommodate various delivery needs. It integrates with major property management platforms and offers a mobile app for easy package management, enhancing the delivery experience and property value.

Financial
 

Quadient Sa : 2026 Financial Calendar

Quadient has announced its 2026 financial calendar, detailing key dates for financial results and sales reports throughout the year, including full-year results on March 25 and half-year results on September 23.

Financial
 

QUADIENT SA : 2026 FINANCIAL CALENDAR | The Manila Times

Quadient has announced its 2026 financial calendar, detailing the release dates for its full-year and quarterly financial results, as well as the schedule for its Annual General Meeting.

Awards
 

Quadient Named a Leader in QKS Group SPARK Matrix for E - Invoicing Solutions

Quadient has been recognized as a Leader in the 2025 SPARK Matrix for E-Invoicing Solutions by QKS Group. This recognition highlights Quadient's technology excellence, compliance capabilities, and impact on large-scale enterprises. The Serensia platform, acquired by Quadient, excels in interoperability and compliance, supporting high-volume invoice exchanges and enhancing financial operations.

Quadient SA Profile

Company Name

Quadient SA

Company Website

https://www.quadient.com/

HQ Location

Appenzell, Switzerland

Employees

1001-5000

Social

Financials

PRIVATE