Quadient CCM platform Overview
Quadient helps organizations create impactful customer connections. The company drives meaningful customer experiences globally.
Use Cases
Customers recommend Engagement Management, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Quadient CCM platform.
Business Priorities
Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Quadient CCM platform.
Quadient CCM platform Use-Cases and Business Priorities: Customer Satisfaction Data
Quadient CCM platform works with different mediums / channels such as Mobile. Phone Calls. and Omnichannel.
Quadient CCM platform's features include Personalization, Alerts: Popups & Notifications, and Templates. and Quadient CCM platform support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Quadient CCM platform analytics capabilities include Custom Reports, and Analytics.
Reviews
"The rollout of Quadient Impress has more than met the objectives we had for this project. We have a good working relationship with Quadient; the team is very approachable and designed something that is a bit out of the norm. They’ve gone above and b...eyond to deliver what we needed." - Neil Gregory
Quadient CCM platform, Contentsquare, Whatfix, Kurtosys, Optimizely Digital Experience Platform, etc., all belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Quadient CCM platform
Top Industries
- Education
- Design
- Construction
Popular in
- Mid Market
- Small Business
- Enterprise
Quadient CCM platform is popular in Education, Design, and Construction and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Quadient CCM platform Use Cases
What solutions does Quadient CCM platform provide for Engagement Management?
How does Quadient CCM platform address your Communication Management Challenges?
How does Quadient CCM platform address your Helpdesk Management Challenges?
How can Quadient CCM platform optimize your Contract Management Workflow?
What solutions does Quadient CCM platform provide for Workflow Management?
20+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Quadient CCM platform solved their Digital Experience Platform needs. Cuspera uses 664 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The rollout of Quadient Impress has more than met the objectives we had for this project. We have a good working relationship with Quadient; the team is very approachable and designed something that is a bit out of the norm. They’ve gone above and beyond to deliver what we needed. Testimonial By Neil Gregory |
|
Many families are struggling economically during this shutdown, and there are students without access to the internet. If e-learning was the only option, some of our students would be unable to participate, and that’s not acceptable. Testimonial By Jim Angelo |
|
When quadient presented impress and showed what it could do for us, it honestly revolutionized the way that we do the business and the mail process. It cut our time down considerably. We saw that a single person was able to take a 6–8-hour process down to less than 2 hours. Within our first year, w...e realized over $250,000 in postage savings alone and achieved roi in less than 10 months. That was the big impact for us. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Neil Gregory Customer Success Director The ONTO Group |
The rollout of Quadient Impress has more than met the objectives we had for this project. We have a good working relationship with Quadient; the team is very approachable and designed something that is a bit out of the norm. They’ve gone above and beyond to deliver what we needed. Testimonial By Neil Gregory |
|
Jim Angelo Assistant Superintendent for Instruction Frederick County Public Schools |
Many families are struggling economically during this shutdown, and there are students without access to the internet. If e-learning was the only option, some of our students would be unable to participate, and that’s not acceptable. Testimonial By Jim Angelo |
|
ed dibeler chief information officer Automated healthcare solutions |
When quadient presented impress and showed what it could do for us, it honestly revolutionized the way that we do the business and the mail process. It cut our time down considerably. We saw that a single person was able to take a 6–8-hour process down to less than 2 hours. Within our first year, w...e realized over $250,000 in postage savings alone and achieved roi in less than 10 months. That was the big impact for us. |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
|
Information Technology and Services
|
Information Technology and Services |
Case Study Automated HealthCare SolutionsRead More |
Construction
|
Construction |
Case Study HiltiRead More |
|
Mechanical or Industrial Engineering
|
Mechanical or Industrial Engineering |
Case Study Groov-PinRead More |
Video
Quadient Brand Anthem
Frequently Asked Questions(FAQ)
for Quadient CCM platform
What is Quadient CCM platform?
Quadient CCM platform is an enterprise communications platform that enables to creation, design and delivery of in-brand personalized messages to the customers in their preferred digital or non-digital format. It helps organizations deliver exceptional experiences by providing centralized management of customer communications. It quickly creates, approves and delivers omnichannel communications from a single unified platform. It also helps to manage, track and approve communications quickly and easily.
It offers a simple drag-and-drop layout design that allows for managing customer communications across channels. It automates the customer communication workflow and delivers documents via email, print, or outsourcing. It also improves the customer experience, drives in-store traffic, and increases efficiency by serving customers with accurate information at the right time and at a low cost.
What is Quadient CCM platform used for?
What are the top features of Quadient CCM platform?
Who uses Quadient CCM platform?
What are Quadient CCM platform alternatives?
Where is Quadient CCM platform located?
Peers used Quadient CCM platform for engagement management and communication management
Quadient CCM platform Competitors
Quadient CCM platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (109) |
| Analytics | Read Reviews (30) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (109) |
| Analytics | Read Reviews (30) |
Software Failure Risk Guidance
?for Quadient CCM platform
Overall Risk Meter
Top Failure Risks for Quadient CCM platform
Quadient SA News
Avaloq and Quadient Partner to Elevate Client Communications for Financial Services - GlobeNewswire
Avaloq and Quadient have partnered to improve client communications for financial services.
Avaloq and Quadient team up to transform client communications - Private Banker International
Avaloq and Quadient have partnered to improve client communications.
Quadient and DECATHLON Expand Parcel Locker Partnership in France with Additional Stores and Services - GlobeNewswire
Quadient and DECATHLON are expanding their partnership in France by adding more parcel lockers and services in DECATHLON stores.
Quadient SA Feeds
Quadient S.A. - Q3 2024: accelerated growth in Digital at - GlobeNewswire
Quadient S.A. reports accelerated growth in its digital segment for Q3 2024.
Quadient S.A. - Q3 2024: accelerated growth in Digital at c.+9% and surge in Lockers at +14%, in line with Capital Markets Day ambitions - Yahoo Finance UK
Quadient S.A. reported accelerated growth in its Digital and Lockers segments, aligning with its Capital Markets Day goals.
Quadient : sales reach ME797 over 9 months
Quadient's sales reached ME797 over nine months, highlighting the company's financial performance.
Quadient SA Profile
Company Name
Quadient SA
Company Website
https://www.quadient.com/HQ Location
Appenzell, Switzerland
Employees
1001-5000
Social
Financials
PRIVATE
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