Quadient CCM platform Overview
Quadient helps organizations create impactful customer connections. The company drives meaningful customer experiences globally.
Use Cases
Customers recommend Engagement Management, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Quadient CCM platform.
Business Priorities
Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Quadient CCM platform.
Quadient CCM platform Use-Cases and Business Priorities: Customer Satisfaction Data
Quadient CCM platform works with different mediums / channels such as Mobile, Phone Calls, and Omnichannel,
Quadient CCM platform's features include Personalization, Alerts: Popups & Notifications, and Templates.
Reviews
"We got significant savings from this implementation, right off the bat. The team was able to turn off a considerable number of printed notices around statements. It was a huge win." - Scott Roth
Quadient CCM platform, Contentsquare, Whatfix, Kurtosys, Optimizely Digital Experience Platform, etc., all belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Quadient CCM platform
Top Industries
- Education
- Design
- Construction
Popular in
- Mid Market
- Small Business
- Enterprise
Quadient CCM platform is popular in Education, Design, and Construction and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Quadient CCM platform Use Cases
How does Quadient CCM platform facilitate Engagement Management?
How efficiently Does Quadient CCM platform manage your Communication Management?
What Are the key features of Quadient CCM platform for Helpdesk Management?
How does Quadient CCM platform address your Contract Management Challenges?
What solutions does Quadient CCM platform provide for Workflow Management?
20+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Quadient CCM platform solved their Digital Experience Platform needs. Cuspera uses 664 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We got significant savings from this implementation, right off the bat. The team was able to turn off a considerable number of printed notices around statements. It was a huge win. Testimonial By Scott Roth |
|
When quadient presented impress and showed what it could do for us, it honestly revolutionized the way that we do the business and the mail process. It cut our time down considerably. We saw that a single person was able to take a 6–8-hour process down to less than 2 hours. Within our first year, w...e realized over $250,000 in postage savings alone and achieved roi in less than 10 months. That was the big impact for us. |
|
We Chose The Ds-1200 G4i Folder Inserter Because It Allows Us To Enhance Our Existing Offerings And Speed The Turnaround Times For Our Match Mailing Customers. This Machine Brings Sophisticated Strength To Our Intelligent Inserting Capabilities That Include Inserting Verification And Hipaa Complian...t Inserting For Industry Sectors Such As Financial, Medical, Insurance And Higher Education. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Scott Roth SVP, IT Enterprise Solutions Lincoln Financial Group |
We got significant savings from this implementation, right off the bat. The team was able to turn off a considerable number of printed notices around statements. It was a huge win. Testimonial By Scott Roth |
|
ed dibeler chief information officer Automated healthcare solutions |
When quadient presented impress and showed what it could do for us, it honestly revolutionized the way that we do the business and the mail process. It cut our time down considerably. We saw that a single person was able to take a 6–8-hour process down to less than 2 hours. Within our first year, w...e realized over $250,000 in postage savings alone and achieved roi in less than 10 months. That was the big impact for us. |
|
Johnhenry Ruggieri President Sundance |
We Chose The Ds-1200 G4i Folder Inserter Because It Allows Us To Enhance Our Existing Offerings And Speed The Turnaround Times For Our Match Mailing Customers. This Machine Brings Sophisticated Strength To Our Intelligent Inserting Capabilities That Include Inserting Verification And Hipaa Complian...t Inserting For Industry Sectors Such As Financial, Medical, Insurance And Higher Education. |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Non-Profit Organization Management
|
Non-Profit Organization Management |
Case Study Grand Union Housing GroupRead More |
|
Information Technology and Services
|
Information Technology and Services |
Case Study Automated HealthCare SolutionsRead More |
Education
|
Education |
Case Study Frederick County Public SchoolsRead More |
Video
Quadient Brand Anthem
Frequently Asked Questions(FAQ)
for Quadient CCM platform
What is Quadient CCM platform?
Quadient CCM platform is an enterprise communications platform that enables to creation, design and delivery of in-brand personalized messages to the customers in their preferred digital or non-digital format. It helps organizations deliver exceptional experiences by providing centralized management of customer communications. It quickly creates, approves and delivers omnichannel communications from a single unified platform. It also helps to manage, track and approve communications quickly and easily.
It offers a simple drag-and-drop layout design that allows for managing customer communications across channels. It automates the customer communication workflow and delivers documents via email, print, or outsourcing. It also improves the customer experience, drives in-store traffic, and increases efficiency by serving customers with accurate information at the right time and at a low cost.
What is Quadient CCM platform used for?
What are the top features of Quadient CCM platform?
Who uses Quadient CCM platform?
What are Quadient CCM platform alternatives?
Where is Quadient CCM platform located?
Peers used Quadient CCM platform for engagement management and communication management
Quadient CCM platform Competitors
Quadient CCM platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (109) |
| Analytics | Read Reviews (30) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (109) |
| Analytics | Read Reviews (30) |
Software Failure Risk Guidance
?for Quadient CCM platform
Overall Risk Meter
Top Failure Risks for Quadient CCM platform
Quadient News
Quadient S . A . - 2025 Financial Calendar
Quadient S.A. announces its 2025 financial calendar, detailing key dates for financial results and meetings.
Quadient Secures Landmark Multi - Million Deal with Leading Global Insurer to Drive Customer Communications Transformation
Quadient secures a €6.5M deal with a major global insurer to enhance customer communications using Quadient Inspire as a managed service.
Quadient positioned as the Leader in the 2024 SPARK Matrixâ„¢ for Accounts Payable Automation by QKS Group
Quadient is named the Leader in the 2024 SPARK Matrixâ„¢ for Accounts Payable Automation by QKS Group.
Quadient Profile
Company Name
Quadient
Company Website
https://www.quadient.com/HQ Location
Appenzell, Switzerland
Employees
1001-5000
Social
Financials
PRIVATE
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