Contentsquare Overview
Contentsquare is an AI-driven platform that delivers deep insights to enhance user engagement and retention. It combines Experience and Product Analytics with Voice of Customer tools to provide a comprehensive view of customer interactions. This platform helps businesses understand customer behavior, enabling teams to create more intuitive digital journeys. A standout feature is its ability to seamlessly integrate with everyday tools, ensuring that insights are easily accessible across teams. By focusing on user experience, Contentsquare positions digital experiences as a key revenue driver, offering businesses a powerful way to connect with their audience and improve conversion rates.
Use Cases
Customers recommend Engagement Management, Competitive Intelligence, Social Media Analytics, as the business use cases that they have been most satisfied with while using Contentsquare.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Contentsquare.
Contentsquare Use-Cases and Business Priorities: Customer Satisfaction Data
Contentsquare works with different mediums / channels such as Mobile. Website. Mobile App etc.
Contentsquare's features include Dashboard, Landing Page, Alerts: Popups & Notifications, etc. and Contentsquare support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Contentsquare analytics capabilities include Analytics, and Custom Reports.
Reviews
"Contentsquare is the magic of analytics at our fingertips. We love that you can load a page and instantly see all sorts of information load before your eyes. It makes even a non-technical employee able to understand the information and feed back to ...stakeholders." - Pam Fleming
Contentsquare, Quadient CCM platform, Whatfix, RapidSpike, freshping, etc., all belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Contentsquare, the global leader in digital experience intelligence, helps optimize and improve users' digital experience. Customer experience is enhanced through their Digital Experience Platform (DXP).
Popular Business Setting
for Contentsquare
Top Industries
- Hospitality
- Food & Beverages
- Financial Services
Popular in
- Mid Market
- Large Enterprise
- Small Business
Contentsquare is popular in Hospitality, Food & Beverages, and Financial Services and is widely used by Mid Market, Large Enterprise, and Small Business.
Comprehensive Insights on Contentsquare Use Cases
What benefits does Contentsquare offer for Engagement Management?
What makes Contentsquare ideal for Competitive Intelligence?
How efficiently Does Contentsquare manage your Merchandising?
23+ more Business Use Cases
53 buyers and buying teams have used Cuspera to assess how well Contentsquare solved their Digital Experience Platform needs. Cuspera uses 834 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Contentsquare is the magic of analytics at our fingertips. We love that you can load a page and instantly see all sorts of information load before your eyes. It makes even a non-technical employee able to understand the information and feed back to stakeholders. Testimonial By Pam Fleming |
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Contentsquare has made our lives so much easier — not only can we see how each element of content performs, it also shows us how visitors journey through the site, giving us all the information we need to make decisions confidently. The visualization makes the data easy to consume, and today the te...am uses Contentsquare as part of its daily decision-making process and whenever we are thinking about UX design. |
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Before Contentsquare we were kind of blind to what our customer was doing online. It was really hard to uncover shopping behavior Testimonial By Lauren Hatch |
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Pam Fleming Global HP.com Manager HP |
Contentsquare is the magic of analytics at our fingertips. We love that you can load a page and instantly see all sorts of information load before your eyes. It makes even a non-technical employee able to understand the information and feed back to stakeholders. Testimonial By Pam Fleming |
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Eumir Nicasio Head of Product, Digital & eCommerce GoPro |
Contentsquare has made our lives so much easier — not only can we see how each element of content performs, it also shows us how visitors journey through the site, giving us all the information we need to make decisions confidently. The visualization makes the data easy to consume, and today the te...am uses Contentsquare as part of its daily decision-making process and whenever we are thinking about UX design. |
|
Lauren Hatch UX Research Manager Orvis |
Before Contentsquare we were kind of blind to what our customer was doing online. It was really hard to uncover shopping behavior Testimonial By Lauren Hatch |
Case Studies
CASE STUDY REO
CASE STUDY RingCentral
CASE STUDY ASICS
CASE STUDY Drumline Digital
CASE STUDY Carrefour
CASE STUDY BYmyCAR
Video
Contentsquare Retail Media
Frequently Asked Questions(FAQ)
for Contentsquare
What is Contentsquare?
Contentsquare, the cloud-based software that helps businesses understand how and why users are interacting with their apps, mobile, and web sites. It helps to improve digital and social presence and increase sales and revenue.
Contentsquare analytics platform captures every customer interaction to understand the how and why of customer behavior. These analyses are converted to scores, visualizations, and recommendations to make smarter decisions every step of the way.
Contentsquare includes features like customer journey analysis, zone-based heatmaps, session replay, AI insights, mobile app analysis, and much more.
What is Contentsquare used for?
What are the top features of Contentsquare?
Who uses Contentsquare?
What are Contentsquare alternatives?
Where is Contentsquare located?
Peers used Contentsquare for engagement management and competitive intelligence
Contentsquare Competitors
Contentsquare Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (35) |
| Analytics | Read Reviews (215) |
| Custom Reports | Read Reviews (177) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (35) |
| Analytics | Read Reviews (215) |
| Custom Reports | Read Reviews (177) |
Contentsquare Integrations
Contentsquare integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Contentsquare
Software Failure Risk Guidance
?for Contentsquare
Overall Risk Meter
Top Failure Risks for Contentsquare
Contentsquare News
Contentsquare Adds Loris AI Conversation Analytics - CMSWire.com
Contentsquare has announced its acquisition of Loris AI, a conversation intelligence platform. This move aims to enhance Contentsquare's digital analytics capabilities by integrating AI-powered conversation analytics, providing businesses with deeper insights into customer journeys. The acquisition reflects a growing trend of merging digital and conversational analytics to improve customer experience.
Contentsquare Launches Sense, Data Connect, and Smart Capture
Contentsquare has launched Sense, Data Connect, and Smart Capture at its CX Circle event in London. Sense is an AI-powered analytics suite designed to automate complex data analysis for digital experience teams. These new capabilities aim to help businesses act faster and achieve better results by moving from traditional analytics to automated, AI-driven insights.
Contentsquare Announces Sense: an AI Agent That Plans and Acts Like an Analyst
Contentsquare has introduced Sense, an AI-powered agent designed to analyze digital customer experience data and recommend actions. Sense automates the work of a digital experience analyst, providing insights and optimization strategies for websites and apps. This launch strengthens Contentsquares position in experience intelligence and AI-driven analytics for enterprise digital teams.
Contentsquare Expands Analytics Platform With Advanced AI Features to Accelerate Conversion, Retention and NPS Improvements - PR Newswire
Contentsquare enhances its analytics platform with new AI features to boost conversion, retention, and Net Promoter Score (NPS).
Contentsquare Profile
Company Name
Contentsquare
Company Website
https://contentsquare.com/HQ Location
5 boulevard de la Madeleine, Paris, ÃŽle-de-France 75001, FR
Employees
501-1000
Social
Financials
SERIES F
