Contentsquare Overview
Contentsquare is an AI-driven platform that delivers deep insights to enhance user engagement and retention. It combines Experience and Product Analytics with Voice of Customer tools to provide a comprehensive view of customer interactions. This platform helps businesses understand customer behavior, enabling teams to create more intuitive digital journeys. A standout feature is its ability to seamlessly integrate with everyday tools, ensuring that insights are easily accessible across teams. By focusing on user experience, Contentsquare positions digital experiences as a key revenue driver, offering businesses a powerful way to connect with their audience and improve conversion rates.
Use Cases
Customers recommend Engagement Management, Competitive Intelligence, Social Media Analytics, as the business use cases that they have been most satisfied with while using Contentsquare.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Contentsquare.
Contentsquare Use-Cases and Business Priorities: Customer Satisfaction Data
Contentsquare works with different mediums / channels such as Mobile. Website. Mobile App etc.
Contentsquare's features include Dashboard, Landing Page, Alerts: Popups & Notifications, etc. and Contentsquare support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Contentsquare analytics capabilities include Analytics, and Custom Reports.
Reviews
"Contentsquare will allow us to have a global vision of our KPIs instead of having to aggregate data from multiple sources. Also, being able to know where exactly to focus our attention will save us considerable time in implementing our optimisation ...actions." - Charles Daumas
Contentsquare, Quadient CCM platform, Whatfix, RapidSpike, freshping, etc., all belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Contentsquare, the global leader in digital experience intelligence, helps optimize and improve users' digital experience. Customer experience is enhanced through their Digital Experience Platform (DXP).
Popular Business Setting
for Contentsquare
Top Industries
- Hospitality
- Food & Beverages
- Financial Services
Popular in
- Mid Market
- Large Enterprise
- Small Business
Contentsquare is popular in Hospitality, Food & Beverages, and Financial Services and is widely used by Mid Market, Large Enterprise, and Small Business.
Comprehensive Insights on Contentsquare Use Cases
What solutions does Contentsquare provide for Engagement Management?
How can Contentsquare optimize your Competitive Intelligence Workflow?
What makes Contentsquare ideal for Merchandising?
53 buyers and buying teams have used Cuspera to assess how well Contentsquare solved their Digital Experience Platform needs. Cuspera uses 834 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
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Contentsquare will allow us to have a global vision of our KPIs instead of having to aggregate data from multiple sources. Also, being able to know where exactly to focus our attention will save us considerable time in implementing our optimisation actions. Testimonial By Charles Daumas |
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Contentsquare continues to drive new innovations that enable us to easily understand the behavior of those visiting our website, empowering us to provide a superior customer experience. Using the Contentsquare platform, we can quickly and effectively identify and address opportunities across the en...tire customer journey — from the point of engagement all the way to purchase. |
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Contentsquare is the magic of analytics at our fingertips. We love that you can load a page and instantly see all sorts of information load before your eyes. It makes even a non-technical employee able to understand the information and feed back to stakeholders. Testimonial By Pam Fleming |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() Charles Daumas Head of Ecommerce Rail Europe |
Contentsquare will allow us to have a global vision of our KPIs instead of having to aggregate data from multiple sources. Also, being able to know where exactly to focus our attention will save us considerable time in implementing our optimisation actions. Testimonial By Charles Daumas |
![]() Mathieu STAAT Digital & Customer Marketing Director EMEA |
Contentsquare continues to drive new innovations that enable us to easily understand the behavior of those visiting our website, empowering us to provide a superior customer experience. Using the Contentsquare platform, we can quickly and effectively identify and address opportunities across the en...tire customer journey — from the point of engagement all the way to purchase. |
![]() Pam Fleming Global HP.com Manager HP |
Contentsquare is the magic of analytics at our fingertips. We love that you can load a page and instantly see all sorts of information load before your eyes. It makes even a non-technical employee able to understand the information and feed back to stakeholders. Testimonial By Pam Fleming |
Case Studies
CASE STUDY Avon
CASE STUDY Dune London
CASE STUDY Moss Bros. Group
CASE STUDY Space NK
CASE STUDY Beerwulf
CASE STUDY Hobbycraft
Video
Contentsquare Retail Media

Frequently Asked Questions(FAQ)
for Contentsquare
What is Contentsquare?
Contentsquare, the cloud-based software that helps businesses understand how and why users are interacting with their apps, mobile, and web sites. It helps to improve digital and social presence and increase sales and revenue.
Contentsquare analytics platform captures every customer interaction to understand the how and why of customer behavior. These analyses are converted to scores, visualizations, and recommendations to make smarter decisions every step of the way.
Contentsquare includes features like customer journey analysis, zone-based heatmaps, session replay, AI insights, mobile app analysis, and much more.
What is Contentsquare used for?
What are the top features of Contentsquare?
Who uses Contentsquare?
What are Contentsquare alternatives?
Where is Contentsquare located?
Contentsquare Competitors
Contentsquare Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (35) |
Analytics | Read Reviews (215) |
Custom Reports | Read Reviews (177) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (35) |
Analytics | Read Reviews (215) |
Custom Reports | Read Reviews (177) |
Contentsquare Integrations
Contentsquare integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Contentsquare
Software Failure Risk Guidance
?for Contentsquare
Overall Risk Meter
Top Failure Risks for Contentsquare
Contentsquare News
Contentsquare to acquire Loris AI, further supporting conversation intelligence
Contentsquare to acquire Loris AI, further supporting conversation intelligence
Contentsquare to enhance CX intelligence offering with Loris AI ...
Contentsquare has signed a definitive agreement to acquire Loris AI, a conversation intelligence platform. This acquisition aims to enhance Contentsquare's customer experience intelligence platform by integrating AI analytics focused on customer conversations and agent performance. The integration will provide business leaders with a comprehensive view of the customer journey, optimizing conversational interactions and improving customer experience.
Contentsquare Buys Conversation Intelligence Firm Loris
Contentsquare has acquired Loris AI, a conversation intelligence platform, to enhance its digital analytics capabilities. This acquisition aims to integrate conversation-based insights with customer journey analytics, providing users with tools to optimize customer interactions and improve outcomes like satisfaction and retention.
Contentsquare Adds Loris AI Conversation Analytics - CMSWire.com
Contentsquare has announced its acquisition of Loris AI, a conversation intelligence platform. This move aims to enhance Contentsquare's digital analytics capabilities by integrating AI-powered conversation analytics, providing businesses with deeper insights into customer journeys. The acquisition reflects a growing trend of merging digital and conversational analytics to improve customer experience.
Contentsquare Profile
Company Name
Contentsquare
Company Website
https://contentsquare.com/HQ Location
5 boulevard de la Madeleine, Paris, ÃŽle-de-France 75001, FR
Employees
501-1000
Social
Financials
SERIES F