freshping Overview

Freshping offers free, reliable website monitoring for up to 50 URLs with 1-minute intervals, providing instant downtime alerts, multi-channel notifications, and public status pages. Key features include multiple monitors, test locations, user access control, and weekly reports.

Use Cases

Customers recommend Communication Management, Helpdesk Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using freshping.

Other use cases:

  • Lead Tracking
  • Onboarding
  • Workflow Management
  • Courses & Assessment
  • Products & Pricelist Management
  • Engaging And Following Up
  • Market Research
See all use cases See less use cases

Business Priorities

Acquire Customers and Launch New Products are the most popular business priorities that customers and associates have achieved using freshping.

Other priorities:

  • Enhance Customer Relationships
  • Improve Visibility
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

freshping Use-Cases and Business Priorities: Customer Satisfaction Data

freshping works with different mediums / channels such as E-Mail. and Website.

freshping's features include Alerts: Popups & Notifications, Dashboard, Ticketing, etc. and freshping support capabilities include Phone Support, Email Support, Chat Support, etc. also freshping analytics capabilities include Custom Reports, and Analytics.

Reviews

"Exactly what you need. Does it exactly what it says on the tin. No fuss, no mess and no complication! Exactly what software should be like!" - Callum Burns

freshping, Quadient CCM platform, Contentsquare, Whatfix, RapidSpike, etc., all belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for freshping

Top Industries

  • Information Technology and Services
  • Computer Software
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

freshping is popular in Information Technology And Services, Computer Software, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

freshping Customer wins, Customer success stories, Case studies

What makes freshping ideal for Communication Management?

How does freshping address your Helpdesk Management Challenges?

Why is freshping the best choice for Social Media Analytics?

What benefits does freshping offer for Lead Tracking?

What makes freshping ideal for Onboarding?

11 buyers and buying teams have used Cuspera to assess how well freshping solved their Digital Experience Platform needs. Cuspera uses 1058 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.

CUSTOMERS TESTIMONIALS
freshping testimonial

Callum Burns

Co-founder

TapTapGo
Exactly what you need. Does it exactly what it says on the tin. No fuss, no mess and no complication! Exactly what software should be like! Testimonial By Callum Burns
freshping testimonial

Philip

CEO

Butleroy
It just works. You don't have to do anything, except waiting for slack messages if one of your site is down. Testimonial By Philip
freshping testimonial

Jerry L

Founder

WHSR
I like Freshping the most for its user friendliness, cost efficiency, 3-month data storage, and beautiful charts. Testimonial By Jerry L
CUSTOMERS TESTIMONIALS
freshping testimonial

Callum Burns

Co-founder

TapTapGo
Exactly what you need. Does it exactly what it says on the tin. No fuss, no mess and no complication! Exactly what software should be like! Testimonial By Callum Burns
freshping testimonial

Philip

CEO

Butleroy
It just works. You don't have to do anything, except waiting for slack messages if one of your site is down. Testimonial By Philip
freshping testimonial

Jerry L

Founder

WHSR
I like Freshping the most for its user friendliness, cost efficiency, 3-month data storage, and beautiful charts. Testimonial By Jerry L
 

Revenues up 18%, losses down 91% - whatever Freshworks is doing, just keep doing it

Freshworks reported an 18% increase in Q2 revenues and a 91% reduction in net losses, driven by investments in AI, Employee Experience, and Customer Experience. The Freddy Copilot AI was included in ...over 55% of large new deals, with 5,000 customers now using AI products, generating over $20 million in ARR. Notable customer wins include KAYAK, Honda Motor Europe, Nexstar Media Group, and Michaels Stores, each benefiting from Freshworks' solutions.

Read on →

University of Pennsylvania - Education - Very Large

Freshservice helped the University of Pennsylvania upgrade a 15-year-old ticketing system. The finance division launched BEN Helps, a self-service portal for financial support. In six months, agents ...processed 30,000 tickets across 30+ departments. Workflow automation and smart query assignment improved efficiency. The new hub made it easier for admins, students, and faculty to get financial help fast.

Read on →

DPD BeLux - Transportation/Trucking/Railroad - Very Large

Freshservice helped DPD BeLux boost productivity by 10%, raise employee satisfaction by 51%, and speed up resolution time by 73%. DPD BeLux replaced fragmented workflows and an underused ticketing sy...stem with a unified ITSM platform. The new solution improved incident management, self-service, asset tracking, and analytics. Integrations with Docusign and Jira streamlined operations. Employees now collaborate better and resolve issues faster, leading to higher satisfaction.

Read on →

D'Youville University - Education - Medium

Freshservice helped D'Youville University move from a slow, on-premise ITSM to a fast, cloud-based system. The university improved SLA compliance to 91% and cut average response and resolution times ...to under 24 hours. Asset management accuracy jumped to 95%. Automations and analytics made IT support easier and faster. The IT team now spends more time on big projects and less on manual work.

Read on →

Aramex - Transportation/Trucking/Railroad - Very Large

Freshservice helped Aramex cut ticket resolution time by 35% and boost agent productivity by 50%. The company saved $56,000 after switching from a rigid in-house IT service desk. Freshservice's simpl...e interface and automation features made IT support faster and easier. Aramex now uses a multi-channel service desk and plans to expand Freshservice to more teams.

Read on →

Lalamove - Transportation/Trucking/Railroad - Large

Freshsales and Freshdesk helped Lalamove boost sales conversions by 24%. The company saw a 58% increase in customer engagement. Lalamove replaced manual CRM processes with Freshworks solutions. Unifi...ed customer records and integration with Microsoft Teams improved efficiency. The sales and support teams now work faster and connect better with customers. Freshworks made account management and customer support smoother.

Read on →

How To Monitor Websites For Free With Freshping

Video Thumbnail

Frequently Asked Questions(FAQ)

for freshping

What is freshping?

Freshping is a reliable and free performance monitoring tool with instant downtime alerts, multi-channel notifications, free public status pages allowing the customers to view the real-time status of the website/web services along with real-time incident and recovery notifications via Email and multi-user login with downtime alerts and weekly reports.

Its key features include multiple types of monitors, understand the downtime, multiple test locations, user access control, custom notes with alerts, and weekly report.

What is freshping used for?

freshping is a Digital Experience Platform Software mainly used by its customers to Acquire Customers and Launch New Products by Communication Management, Helpdesk Management and Social Media Analytics .

What are the top features of freshping?

Alerts: popups & Notifications, Dashboard and Ticketing are some of the top features of freshping.

Who uses freshping?

freshping is used by Information Technology And Services, Computer Software and Internet among other industries.

What are freshping alternatives?

Quadient CCM Platform, Contentsquare, Whatfix and RapidSpike are popular alternatives for freshping.

Where is freshping located?

freshping is headquartered at 2950 S. Delaware Street, Suite 201, San Mateo CA 94403.
lightning

Peers used freshping for communication management and helpdesk management

freshping Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.70/5 ★

Read Reviews (144)
Analytics

2.67/5 ★

Read Reviews (13)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.70/5 ★

Read Reviews (144)
Analytics

2.67/5 ★

Read Reviews (13)

freshping Integrations

freshping integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.04/5 ★

Read Reviews (53)
Data Import

3.92/5 ★

Read Reviews (111)

Few API Integrations for freshping

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Pipedrive

4.48 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for freshping

Overall Risk Meter

Low Medium High

Top Failure Risks for freshping

Freshworks Inc News

Product

Freshworks Adds Continuous Discovery to Freshservice

Freshworks has introduced a new feature, Continuous Discovery, to its Freshservice platform. This enhancement aims to improve IT service management by providing real-time insights and automation capabilities.

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Product

Freshworks Enhances Freshservice with Real-Time Infrastructure ...

Freshworks has enhanced its Freshservice platform by integrating real-time infrastructure visibility and dependency mapping. This update to Freshservice's IT Asset Management (ITAM) includes continuous infrastructure discovery, dependency mapping, and integration with IT Service Management (ITSM) and IT Operations Management (ITOM). These enhancements aim to provide organizations with a unified, AI-powered service operations platform, improving data integrity and operational intelligence for faster incident response and risk mitigation.

Read more →
Product

Freshworks Expands IT Asset Management Capabilities by Adding ...

Freshworks has enhanced its IT Asset Management (ITAM) capabilities in Freshservice by integrating continuous infrastructure discovery and dependency mapping. This AI-powered platform now offers improved data unification, operational intelligence, and risk management. Key features include live dependency mapping, predictive impact analysis, and enhanced security measures. Global customers like New Balance are already benefiting from these advancements.

Read more →
Executive

Freshworks Puts Revenue Growth in Focus with Unified Global Sales ...

Freshworks has promoted Ian Tickle to Chief Revenue Officer, unifying its global sales under his leadership to drive revenue growth. This strategic realignment aims to enhance sales cycles and customer engagement, coinciding with Freshworks' recent financial successes, including profitability and record cash flow.

Read more →

Freshworks Inc Profile

Company Name

Freshworks Inc

Company Website

https://www.freshworks.com/

Year Founded

2010

HQ Location

2950 S. Delaware Street, Suite 201, San Mateo CA 94403

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

SERIES H