freshping Overview

Freshping offers free, reliable website monitoring for up to 50 URLs with 1-minute intervals, providing instant downtime alerts, multi-channel notifications, and public status pages. Key features include multiple monitors, test locations, user access control, and weekly reports.

Use Cases

Customers recommend Communication Management, Helpdesk Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using freshping.

Other use cases:

  • Lead Tracking
  • Onboarding
  • Workflow Management
  • Courses & Assessment
  • Products & Pricelist Management
  • Engaging And Following Up
  • Market Research
See all use cases See less use cases

Business Priorities

Acquire Customers and Launch New Products are the most popular business priorities that customers and associates have achieved using freshping.

Other priorities:

  • Enhance Customer Relationships
  • Improve Visibility
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

freshping Use-Cases and Business Priorities: Customer Satisfaction Data

freshping works with different mediums / channels such as E-Mail. and Website.

freshping's features include Alerts: Popups & Notifications, Dashboard, Ticketing, etc. and freshping support capabilities include Phone Support, Email Support, Chat Support, etc. also freshping analytics capabilities include Custom Reports, and Analytics.

Reviews

"Exactly what you need. Does it exactly what it says on the tin. No fuss, no mess and no complication! Exactly what software should be like!" - Callum Burns

Peer review evidence (same sources as the product rating summary)

"...Uptime monitoring and downtimes tracking...." Peer review by Anatoli N, Founder, Lead Developer & Designer, Design
"...I like that public status pages help our support team detect issues without interfering with the infrastructure team while managing and incident...." Peer review by Ivan R
"...Freshping is a brilliant dashboard to completely analyze all my websites for free...." Peer review by Administrator

freshping, Quadient CCM platform, Contentsquare, Whatfix, RapidSpike, etc., all belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for freshping

Top Industries

  • Information Technology and Services
  • Computer Software
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

freshping is popular in Information Technology And Services, Computer Software, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

freshping Customer wins, Customer success stories, Case studies

Why is freshping the best choice for Communication Management?

What Are the key features of freshping for Helpdesk Management?

How does freshping facilitate Social Media Analytics?

How efficiently Does freshping manage your Lead Tracking?

Why is freshping the best choice for Onboarding?

11 buyers and buying teams have used Cuspera to assess how well freshping solved their Digital Experience Platform needs. Cuspera uses 1058 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.

CUSTOMERS TESTIMONIALS
freshping testimonial

Callum Burns

Co-founder

TapTapGo

Exactly what you need. Does it exactly what it says on the tin. No fuss, no mess and no complication! Exactly what software should be like! Testimonial By Callum Burns
freshping testimonial

Philip

CEO

Butleroy

It just works. You don't have to do anything, except waiting for slack messages if one of your site is down. Testimonial By Philip
freshping testimonial

Jerry L

Founder

WHSR

I like Freshping the most for its user friendliness, cost efficiency, 3-month data storage, and beautiful charts. Testimonial By Jerry L
CUSTOMERS TESTIMONIALS
freshping testimonial

Callum Burns

Co-founder

TapTapGo

Exactly what you need. Does it exactly what it says on the tin. No fuss, no mess and no complication! Exactly what software should be like! Testimonial By Callum Burns
freshping testimonial

Philip

CEO

Butleroy

It just works. You don't have to do anything, except waiting for slack messages if one of your site is down. Testimonial By Philip
freshping testimonial

Jerry L

Founder

WHSR

I like Freshping the most for its user friendliness, cost efficiency, 3-month data storage, and beautiful charts. Testimonial By Jerry L
 

Vanquis - Banking - Medium

Vanquis Selects Freshworks to Modernize Service Management as Gateway Transformation Nears Completion

London, UK

Vanquis, a UK specialist bank, has chosen Freshworks' Freshservice platform to modernize its service management as part of its Gateway transformation program. Freshservice will simplify operations, i...mprove colleague experience, and support Vanquis' digital-first strategy by providing a unified platform for service management, asset visibility, and workflow automation.

Read on →
 

Vanquis - Banking - Medium

Press Releases: Freshworks Newsroom

UK

Vanquis, a UK specialist bank, has selected Freshworks' AI-powered Freshservice platform to enhance its service management as part of its digital transformation efforts.

Read on →
 

Databricks - Enterprise Software - Very Large

Databricks Streamlines Company-Wide Employee Support with Freshworks ITSM and ESM

San Francisco, USA

Databricks has adopted Freshworks' Freshservice ITSM platform to streamline IT service management and enhance employee support across departments like HR and legal. The integration of Freshworks' Mod...el Context Protocol (MCP) has enabled automation and improved ticket analytics, leading to a 28% ticket deflection rate and a 96% customer satisfaction score. This strategic move consolidates multiple platforms into a unified system, enhancing efficiency and scalability.

Read on →
 

Daikin - Manufacturing - Very Large

Osaka, Japan

Daikin used Freshdesk Omni to improve its post-sales service in Brazil. The company wanted to organize customer support and manage SLAs better. Daikin set up new processes and used analytics to track... tickets and service levels. They integrated Freshchat with WhatsApp for faster communication. As a result, Daikin saw better SLA performance and higher customer loyalty. The changes helped support growing sales and a stronger market position.

 

Seagate Technology - Manufacturing - Very Large

Fremont, USA

Freshservice helped Seagate replace its legacy ITSM platform in just three months. The company deployed AI at scale, achieving a 32% ticket deflection rate with Freddy AI Agent through Microsoft Team...s. Seagate rebuilt workflows and automated asset management, surfacing over 10,000 assets. Agents resolved tickets from day one with minimal training. Lower platform costs allowed IT to focus on higher-value work.

 

Zoomcar - Transportation - Medium

Bangalore, India

Zoomcar used Freshchat and Freshdesk to improve customer support for its ZAP Subscribe program. They reduced first response time by 98.33% and cut resolution time to 15 minutes. Agent efficiency incr...eased by 20%. Customers now get fast, in-app help instead of waiting on calls. Integration with Freshdesk lets Zoomcar track and resolve issues more easily. 74% of customers prefer Freshchat for quick answers and reporting issues.

How To Monitor Websites For Free With Freshping

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing freshping

What is freshping?

Freshping is a reliable and free performance monitoring tool with instant downtime alerts, multi-channel notifications, free public status pages allowing the customers to view the real-time status of the website/web services along with real-time incident and recovery notifications via Email and multi-user login with downtime alerts and weekly reports.

Its key features include multiple types of monitors, understand the downtime, multiple test locations, user access control, custom notes with alerts, and weekly report.

What is freshping used for?

freshping is a Digital Experience Platform Software mainly used by its customers to Acquire Customers and Launch New Products by Communication Management, Helpdesk Management and Social Media Analytics .

What are the top features of freshping?

Alerts: popups & Notifications, Dashboard and Ticketing are some of the top features of freshping.

Who uses freshping?

freshping is used by Information Technology And Services, Computer Software and Internet among other industries.

What are freshping alternatives?

Quadient CCM Platform, Contentsquare, Whatfix and RapidSpike are popular alternatives for freshping.

Where is freshping located?

freshping is headquartered at 2950 S. Delaware Street, Suite 201, San Mateo CA 94403.
lightning

Peers used freshping for communication management and helpdesk management

freshping Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.70/5

Read Reviews (144)
Analytics

2.67/5

Read Reviews (13)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.70/5

Read Reviews (144)
Analytics

2.67/5

Read Reviews (13)

freshping Integrations

freshping integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Few API Integrations for freshping

Software Failure Risk Guidance

?

for freshping

Overall Risk Meter

Low Medium High

Top Failure Risks for freshping

Freshworks Inc News

Executive

Freshworks appoints Ryan Manning as Chief Product and Technology Officer

Freshworks has appointed Ryan Manning as Chief Product and Technology Officer. Manning will unify product and technology strategies across Freshworks' AI, IT, and customer experience products. He replaces Srinivasan Raghavan and will report to CEO Dennis Woodside. Manning was previously Chief Product Officer at BMC Helix and has held leadership roles at ServiceNow.

Product

Growth Strategy: Freshworks FedRAMP Federal IT

Freshworks has secured the FedRAMP 'In Process' designation for its AI-powered service operations platform, Freshservice. This listing on the FedRAMP Marketplace allows federal agencies to evaluate the platform, positioning Freshworks to tap into the $102 billion federal IT market. The platform, hosted on AWS GovCloud, aims to automate workflows and unify service delivery, promising rapid deployment.

Product

Freshworks Achieves FedRAMP® "In Process" Designation for Freshservice ...

Freshworks has achieved FedRAMP "In Process" designation for its AI-powered platform, Freshservice, marking progress towards full authorization for U.S. federal agencies. This milestone enhances Freshworks' ability to offer secure, modern service management solutions to government entities, leveraging its partnership with AWS GovCloud for compliance and security.

Product

Freshworks Achieves FedRAMP® "In Process" Designation for Freshservice ...

Freshworks' Freshservice platform has achieved FedRAMP "In Process" status for Class C (Moderate) certification, advancing its AI-powered service operations for U.S. federal agencies. This milestone highlights Freshworks' commitment to providing modern, secure service management solutions to government entities, leveraging its partnership with AWS GovCloud for compliance and security.

Freshworks Inc Profile

Company Name

Freshworks Inc

Company Website

https://www.freshworks.com/

Year Founded

2010

HQ Location

2950 S. Delaware Street, Suite 201, San Mateo CA 94403

Employees

1001-5000

Social

Financials

SERIES H