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Qualaroo vs Listen360 Customer Engagement Platform: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Qualaroo vs. Listen360 Customer Engagement Platform is based on a specific set of business needs and context. The comparison uses 8160 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Qualaroo and Listen360 Customer Engagement Platform

Qualaroo, Listen360 Customer Engagement Platform, Delighted platform, GetFeedback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Qualaroo covers Collecting Feedback with Promotions, Engaging Conversational Surveys with Mobile, Social Media Management with Website, Training & Onboarding, etc.

Listen360 Customer Engagement Platform focuses on Engaging Conversational Surveys with Chat, Collecting Feedback with Website, Sales Document Management with Offline, Communication Management with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Qualaroo

Focus area

Qualaroo is better than Listen360 Customer Engagement Platform for

Software Failure Risk

  • low

logo Listen360 Customer Engagement Platform

Focus area

Listen360 Customer Engagement Platform is better than Qualaroo for

Software Failure Risk

  • medium

About

Customer and User Feedback Software

Customer feedback tool to make products and services more meaningful to the customers you serve.

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

57

46

Total Goals
(we found evidences for)

12

12

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


social media management

social media analytics


training & onboarding



helpdesk management


generation of new leads


communication management

sending & publishing communications


contact list management


sales call management


sales document management

proposal & quote management


loyalty management

identify target customers

customise loyalty program




segmentation and targeting


products & pricelist management



workflow management


competitive intelligence


lifetime value management


sales review & feedback





rating and review management



lead qualification


content management


relationship management



billing and invoice management



merger and acquisition


social media marketing


payment management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve brand engagement

  • Launch new products

  • Improve ROI

  • Build brand awareness

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Grow market share

  • See 9 more
  • Enhance customer relationships

  • Improve efficiency

  • Acquire customers

  • Manage risk

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve consistency

  • Build brand awareness

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Improve internal communications

  • See 9 more

Top Channels

Channels Used

  • phone calls

  • website

  • e-mail

  • chat

  • social media

  • user generated content

  • blogs

  • offline

  • point of sale

  • on premises

  • promotions

  • Facebook

  • mass media

  • radio

  • Facebook page

  • games

  • review sites

  • video

  • Twitter

  • Yelp

  • events

  • trade shows

  • LinkedIn

  • See 20 more
  • phone calls

  • website

  • e-mail

  • chat

  • social media

  • user generated content

  • blogs

  • offline

  • point of sale

  • on premises

  • promotions

  • Facebook

  • mass media

  • radio

  • Facebook page

  • games

  • review sites

  • video

  • Twitter

  • Yelp

  • events

  • trade shows

  • LinkedIn

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting