cuspera logo CUSPERA

Qualtrics CoreXM vs Survey Planet: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Qualtrics CoreXM vs. Survey Planet is based on a specific set of business needs and context. The comparison uses 6949 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Qualtrics CoreXM and Survey Planet

Qualtrics CoreXM, Survey Planet, Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Qualtrics CoreXM covers Collecting Feedback, Engaging Conversational Surveys with E-Mail, Market Research, Helpdesk Management, etc.

Survey Planet focuses on White-Labeled Surveys, Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, etc.

"Qualtrics helps us be perfect in what we deliver to consumers " - Chobani

"This is the easiest survey service I’ve ever seen! I love it! Branching is easy, copying multiple questions at once is fabulous, moving questions…it is all far above the industry standard. " - Pam Albertson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Qualtrics CoreXM

Focus area

Qualtrics CoreXM is better than Survey Planet for

Software Failure Risk

  • low

logo Survey Planet

Focus area

Survey Planet is better than Qualtrics CoreXM for

Software Failure Risk

  • medium

About

Experience Management Software to gather experience insights and take action

Online Survey Tools for creation and sharing of surveys online supporting feedback management and user experience

Age

2002

Financials

SERIES C

NA

Business Need

Total Processes
(we found evidences for)

65

11

Total Goals
(we found evidences for)

18

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


helpdesk management



social media management

social media analytics

scheduling post to social media

engaging on social media


training & onboarding



workflow management


communication management

sending & publishing communications


loyalty management

customise loyalty program

identify target customers


contact list management

creating contact list



sales document management

proposal & quote management

contract management



rating and review management



campaign management



products & pricelist management


lifetime value management


sales review & feedback


competitive intelligence


knowledge management


content management


generation of new leads


lead qualification

lead qualification: demographic

lead qualification: technographic


segmentation and targeting


distribution management


courses & assessment

create learning path


conference call management





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Improve brand engagement

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • Launch new products

  • Scale best practices

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve internal communications

  • Establish thought leadership

  • Improve digital and social presence

  • Improve stakeholder relations

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more
  • Build brand awareness

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • social media

  • social media

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting