Comparison Summary
This comparison report of Qualtrics Customer Experience vs. Betterworks Engage is based on a specific set of business needs and context. The comparison uses 3759 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Qualtrics Customer Experience and Betterworks Engage
Qualtrics Customer Experience, Betterworks Engage, Qualtrics CoreXM, Thematic, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Qualtrics Customer Experience covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Loyalty Management, etc.
Betterworks Engage focuses on Engaging Conversational Surveys, Performance Management, Coaching, Training & Onboarding, etc.
"Qualtrics significantly increased the volume of patient feedback we were capturing, as well as our ability to act on it " - Jeffrey Woods
"We started using quarterly Conversations, and it was a game changer for us. It helped us connect the dots between goals and performance, and now we have everything in one system. We are moving away from annual performance reviews, and Conversations ...open the channels of communications and promote a more robust dialogue with your manager. " - Sandy Pickett
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Qualtrics Customer Experience
Focus area
Qualtrics Customer Experience is better than Betterworks Engage for
Software Failure Risk
About
Customer Experience Management to understand the customers’ experiences and take the right actions
Feedback Management Platform to collect honest feedback from employees
Age
2002
Financials
SERIES C
SERIES B
Business Need
Total Processes
(we found evidences for)
57
15
Total Goals
(we found evidences for)
13
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Grow market share
-
Improve ROI
-
Increase sales & revenue
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Increase customer life time value
-
Improve brand engagement
-
Build brand awareness
-
Improve digital and social presence
-
Scale best practices
-
Launch new products
-
Enter new markets internationally or locally
-
Establish thought leadership
- See 10 more
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Improve ROI
-
Scale best practices
-
Improve visibility
-
Enhance customer relationships
-
Improve internal communications
- See 2 more
Top Channels
Channels Used
-
e-mail
-
e-mail
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
