Comparison Summary
This comparison report of Qualtrics Customer Experience vs. Instabug is based on a specific set of business needs and context. The comparison uses 7233 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Qualtrics Customer Experience and Instabug
Qualtrics Customer Experience, Instabug, Qualtrics CoreXM, Thematic, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Qualtrics Customer Experience covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Loyalty Management, etc.
Instabug focuses on Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.
"The Finder experience is a key differentiator for us, and partnering with Qualtrics ensures we stay one step ahead of the competition. " - Steve Lockwood
"Instabug’s SDK offers a really simple flow for our users. Two steps and they can report and send us feedback and they feel like they’re communicating with us. " - Kimberly Kalb
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Qualtrics Customer Experience
Focus area
Qualtrics Customer Experience is better than Instabug for
Software Failure Risk
About
Customer Experience Management to understand the customers’ experiences and take the right actions
Feedback Tool to Accelerate the Entire Mobile Team Workflow
Age
2002
Financials
SERIES C
PRIVATE
Business Need
Total Processes
(we found evidences for)
57
45
Total Goals
(we found evidences for)
13
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Grow market share
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Improve ROI
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Increase sales & revenue
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Increase customer life time value
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Improve brand engagement
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Build brand awareness
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Improve digital and social presence
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Scale best practices
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Launch new products
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Enter new markets internationally or locally
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Establish thought leadership
- See 10 more
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Enhance customer relationships
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Scale best practices
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Improve efficiency
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Improve stakeholder relations
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Acquire customers
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Launch new products
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Improve digital and social presence
- See 4 more
Top Channels
Channels Used
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mobile
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chat
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user generated content
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blogs
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social media
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mobile app
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video
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e-mail
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offline
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promotions
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point of sale
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Facebook
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trade shows
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Slack
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Twitter
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Instagram
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LinkedIn
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phone calls
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website
- See 16 more
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mobile
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chat
-
user generated content
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blogs
-
social media
-
mobile app
-
video
-
e-mail
-
offline
-
promotions
-
point of sale
-
Facebook
-
trade shows
-
Slack
-
Twitter
-
Instagram
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LinkedIn
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phone calls
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website
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
