Comparison Summary
This comparison report of Qualtrics Customer Experience vs. Survicate is based on a specific set of business needs and context. The comparison uses 7107 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Qualtrics Customer Experience and Survicate
Qualtrics Customer Experience, Survicate, Qualtrics CoreXM, Thematic, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Qualtrics Customer Experience covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Loyalty Management, etc.
Survicate focuses on Collecting Feedback with E-Mail, Engaging Conversational Surveys with E-Mail, Generation Of New Leads with Website, Communication Management with E-Mail, etc.
"With Qualtrics, NPS has risen every year, and CLOSING THE LOOP IS NOW SEAMLESS. " - Microsoft
"It was easier for us to automate the entire process, create a survey with Survicate Intercom Integration and leave it running to automatically collect feedback data on its own,” Abdala explains. " - Abdala Pineda
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Survicate
Focus area
Survicate is better than Qualtrics Customer Experience for
Software Failure Risk
About
Customer Experience Management to understand the customers’ experiences and take the right actions
Customer feedback tool to understand the prospects better
Age
2002
Financials
SERIES C
SEED
Business Need
Total Processes
(we found evidences for)
57
66
Total Goals
(we found evidences for)
13
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Grow market share
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Improve ROI
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Increase sales & revenue
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Increase customer life time value
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Improve brand engagement
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Build brand awareness
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Improve digital and social presence
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Scale best practices
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Launch new products
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Enter new markets internationally or locally
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Establish thought leadership
- See 10 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Improve internal communications
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Increase customer life time value
-
Build brand awareness
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Enter new markets internationally or locally
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Scale best practices
-
Improve efficiency
-
Improve digital and social presence
-
Launch new products
-
Grow market share
- See 10 more
Top Channels
Channels Used
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e-mail
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website
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promotions
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user generated content
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blogs
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mobile
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Slack
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chat
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offline
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point of sale
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mobile app
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social media
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phone calls
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coupons
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on premises
- See 12 more
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e-mail
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website
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promotions
-
user generated content
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blogs
-
mobile
-
Slack
-
chat
-
offline
-
point of sale
-
mobile app
-
social media
-
phone calls
-
coupons
-
on premises
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
