Comparison Summary
This comparison report of Qualtrics vs. Customer Thermometer is based on a specific set of business needs and context. The comparison uses 11538 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Qualtrics and Customer Thermometer
Qualtrics, Customer Thermometer, SurveyMonkey, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Qualtrics covers Customer Feedback Management, Engagement Management, Helpdesk Management, Market Research, etc.
Customer Thermometer focuses on Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, Communication Management with E-Mail, etc.
"Qualtrics is helping us to identify and improve broken elements in our digital journeys as well as understand the additional requirements of our customers across desktop, mobile and app. " - Jackie Mccarry
"We were hugely impressed with Customer Thermometer’s modern and engaging interface, and the data we could glean at the touch of a button. The product is easy, clean to use and implement. It has truly enabled us to benefit from the gift of feedback i...n real-time. " - Michael O’Neill
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Customer Thermometer
Focus area
Customer Thermometer is better than Qualtrics for
Software Failure Risk
About
Survey, Research & Experience Management Software | Qualtrics
Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips
Age
2002
Financials
SERIES C
PRIVATE
Business Need
Total Processes
(we found evidences for)
109
46
Total Goals
(we found evidences for)
18
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Build brand awareness
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Grow market share
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Establish thought leadership
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Improve brand engagement
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Enter new markets internationally or locally
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Increase customer life time value
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Launch new products
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Improve stakeholder relations
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Improve digital and social presence
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Improve internal communications
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Manage risk
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Improve consistency
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Improve efficiency
- See 15 more
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Increase customer life time value
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Improve stakeholder relations
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Improve ROI
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Improve visibility
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Build brand awareness
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Improve digital and social presence
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Establish thought leadership
- See 7 more
Top Channels
Channels Used
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e-mail
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promotions
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phone calls
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social media
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channel partners
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Twitter
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offline
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support groups
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user generated content
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blogs
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on premises
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website
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Instagram
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mass media
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television
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games
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events
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trade shows
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LinkedIn
- See 16 more
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e-mail
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promotions
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phone calls
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social media
-
channel partners
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Twitter
-
offline
-
support groups
-
user generated content
-
blogs
-
on premises
-
website
-
Instagram
-
mass media
-
television
-
games
-
events
-
trade shows
-
LinkedIn
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
