Comparison Summary
Introducing Qualtrics and Instabug
Qualtrics, Instabug, SurveyMonkey, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Qualtrics covers Customer Feedback Management, Engagement Management, Helpdesk Management, Market Research, etc.
Instabug focuses on Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.
"Using Qualtrics we were able to create an incredible employee experience. If we were just basing our decision making on benchmarking and anecdotal feedback, we wouldn't have got it right. " - David Landman
"Instabug is one of the SDKs that we install from the get-go. What we mainly use it for is the feedback loop feature — being able to have an easy way for any person on the team or any stakeholder, anybody that’s testing it, to easily report bugs, fee...dback, whatever they want to do, and draw on the screen and send a note. " - Joe Minkiewicz
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About
Survey, Research & Experience Management Software | Qualtrics
Feedback Tool to Accelerate the Entire Mobile Team Workflow
Age
2002
Financials
SERIES C
PRIVATE
Business Need
Total Processes
(we found evidences for)
109
45
Total Goals
(we found evidences for)
18
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Build brand awareness
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Grow market share
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Establish thought leadership
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Improve brand engagement
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Enter new markets internationally or locally
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Increase customer life time value
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Launch new products
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Improve stakeholder relations
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Improve digital and social presence
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Improve internal communications
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Manage risk
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Improve consistency
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Improve efficiency
- See 15 more
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Enhance customer relationships
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Scale best practices
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Improve efficiency
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Improve stakeholder relations
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Acquire customers
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Launch new products
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Improve digital and social presence
- See 4 more
Top Channels
Channels Used
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mobile
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chat
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user generated content
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blogs
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social media
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mobile app
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video
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e-mail
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offline
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promotions
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point of sale
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Facebook
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trade shows
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Slack
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Twitter
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Instagram
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LinkedIn
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phone calls
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website
- See 16 more
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mobile
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chat
-
user generated content
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blogs
-
social media
-
mobile app
-
video
-
e-mail
-
offline
-
promotions
-
point of sale
-
Facebook
-
trade shows
-
Slack
-
Twitter
-
Instagram
-
LinkedIn
-
phone calls
-
website
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
