Comparison Summary
This comparison report of Qualtrics vs. Intouch survey is based on a specific set of business needs and context. The comparison uses 10251 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Qualtrics and Intouch survey
Qualtrics, Intouch survey, SurveyMonkey, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Qualtrics covers Customer Feedback Management, Engagement Management, Helpdesk Management, Market Research, etc.
Intouch survey focuses on Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.
"Our mantra is power to the people, and so we empower consumers with data. We're doing the same thing now internally by empowering our leaders and employees with data about the employee experience. " - Mizuki Asano
"Intouch's LiaCX Business Intelligence tools give Corporate a bird's eye view into the performance of our mystery shop and age-verification programs across locations; while individual operators get actionable insights to help them improve business pr...ocesses and ensure standards are being met. " - Andrew B
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Survey, Research & Experience Management Software | Qualtrics
Feedback Collection Software to collect customer feedback to drive improvements
Age
2002
Financials
SERIES C
IPO
Business Need
Total Processes
(we found evidences for)
109
23
Total Goals
(we found evidences for)
18
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Build brand awareness
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Grow market share
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Establish thought leadership
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Improve brand engagement
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Enter new markets internationally or locally
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Increase customer life time value
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Launch new products
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Improve stakeholder relations
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Improve digital and social presence
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Improve internal communications
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Manage risk
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Improve consistency
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Improve efficiency
- See 15 more
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Increase average basket value
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Improve efficiency
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Build brand awareness
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Improve digital and social presence
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Improve ROI
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Launch new products
- See 7 more
Top Channels
Channels Used
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mobile
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social media
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phone calls
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offline
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on premises
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promotions
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point of sale
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mobile app
- See 5 more
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mobile
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social media
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phone calls
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offline
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on premises
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promotions
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point of sale
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mobile app
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
