Comparison Summary
This comparison report of Qualtrics vs. Listen360 Customer Engagement Platform is based on a specific set of business needs and context. The comparison uses 16199 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Qualtrics and Listen360 Customer Engagement Platform
Qualtrics, Listen360 Customer Engagement Platform, SurveyMonkey, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Qualtrics covers Customer Feedback Management, Engagement Management, Helpdesk Management, Market Research, etc.
Listen360 Customer Engagement Platform focuses on Engaging Conversational Surveys with Chat, Collecting Feedback with Website, Sales Document Management with Offline, Communication Management with Website, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Qualtrics
Focus area
Qualtrics is better than Listen360 Customer Engagement Platform for
Software Failure Risk
Listen360 Customer Engagement Platform
Focus area
Listen360 Customer Engagement Platform is better than Qualtrics for
Software Failure Risk
About
Survey, Research & Experience Management Software | Qualtrics
Customer feedback tool to make products and services more meaningful to the customers you serve.
Age
2002
Financials
SERIES C
PRIVATE
Business Need
Total Processes
(we found evidences for)
109
46
Total Goals
(we found evidences for)
18
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Build brand awareness
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Grow market share
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Establish thought leadership
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Improve brand engagement
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Enter new markets internationally or locally
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Increase customer life time value
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Launch new products
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Improve stakeholder relations
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Improve digital and social presence
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Improve internal communications
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Manage risk
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Improve consistency
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Improve efficiency
- See 15 more
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Enhance customer relationships
-
Improve efficiency
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Acquire customers
-
Manage risk
-
Improve digital and social presence
-
Enter new markets internationally or locally
-
Improve consistency
-
Build brand awareness
-
Scale best practices
-
Increase sales & revenue
-
Improve brand engagement
-
Improve internal communications
- See 9 more
Top Channels
Channels Used
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phone calls
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website
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e-mail
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chat
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social media
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user generated content
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blogs
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offline
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point of sale
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on premises
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promotions
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Facebook
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mass media
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radio
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Facebook page
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games
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review sites
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video
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Twitter
-
Yelp
-
events
-
trade shows
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LinkedIn
- See 20 more
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phone calls
-
website
-
e-mail
-
chat
-
social media
-
user generated content
-
blogs
-
offline
-
point of sale
-
on premises
-
promotions
-
Facebook
-
mass media
-
radio
-
Facebook page
-
games
-
review sites
-
video
-
Twitter
-
Yelp
-
events
-
trade shows
-
LinkedIn
- See 20 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
