Comparison Summary
This comparison report of Qualtrics vs. ServiceGuru Kiosk is based on a specific set of business needs and context. The comparison uses 9926 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Qualtrics and ServiceGuru Kiosk
Qualtrics, ServiceGuru Kiosk, SurveyMonkey, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Qualtrics covers Customer Feedback Management, Engagement Management, Helpdesk Management, Market Research, etc.
ServiceGuru Kiosk focuses on Rating And Review Management with Review Sites, Collecting Feedback with Offline, Review Customer Feedback with Review Sites, Helpdesk Management, etc.
"Qualtrics is the difference between success and failure.It’s just that simple. " - Athan Billias
"Since we have implemented ServiceGuru it has helped drive the support staff (MA's and PSR's) to go above and beyond which has been great! Patients have liked giving their feedback and knowing their opinion matters to us. " - Karen C.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Survey, Research & Experience Management Software | Qualtrics
Customer Service Review Tool to Collect and Measure Reviews at the Point of Service
Age
2002
Financials
SERIES C
Business Need
Total Processes
(we found evidences for)
109
12
Total Goals
(we found evidences for)
18
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Build brand awareness
-
Grow market share
-
Establish thought leadership
-
Scale best practices
-
Increase sales & revenue
-
Improve ROI
-
Improve brand engagement
-
Enter new markets internationally or locally
-
Increase customer life time value
-
Launch new products
-
Improve stakeholder relations
-
Improve digital and social presence
-
Improve internal communications
-
Manage risk
-
Improve consistency
-
Improve efficiency
- See 15 more
-
Improve digital and social presence
-
Enhance customer relationships
-
Grow market share
Top Channels
Channels Used
-
offline
-
on premises
-
review sites
-
promotions
-
social media
-
Facebook
-
Yelp
-
website
-
e-mail
-
coupons
-
Tripadvisor
- See 8 more
-
offline
-
on premises
-
review sites
-
promotions
-
social media
-
Facebook
-
Yelp
-
website
-
e-mail
-
coupons
-
Tripadvisor
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
