Comparison Summary
Introducing Qualtrics and Simplesat
Qualtrics, Simplesat, SurveyMonkey, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Qualtrics covers Customer Feedback Management, Engagement Management, Helpdesk Management, Market Research, etc.
Simplesat focuses on Collecting Feedback with E-Mail, Communication Management with Website, Engaging Conversational Surveys with E-Mail, Helpdesk Management with E-Mail, etc.
"Qualtrics allows us to collect feedback from our customers wherever they are interacting with a product. " - Margaret Wilhelm
"Simplesat is one of our favorite vendors. We migrated over from a previous platform and we could not be any happier. Our client response rate is extremely high and accurate. " - Kenny Rounds
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Survey, Research & Experience Management Software | Qualtrics
Customer feedback system to collect customer satisfaction data to improve the business
Age
2002
Financials
SERIES C
PRIVATE
Business Need
Total Processes
(we found evidences for)
109
37
Total Goals
(we found evidences for)
18
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Build brand awareness
-
Grow market share
-
Establish thought leadership
-
Scale best practices
-
Increase sales & revenue
-
Improve ROI
-
Improve brand engagement
-
Enter new markets internationally or locally
-
Increase customer life time value
-
Launch new products
-
Improve stakeholder relations
-
Improve digital and social presence
-
Improve internal communications
-
Manage risk
-
Improve consistency
-
Improve efficiency
- See 15 more
-
Enhance customer relationships
-
Acquire customers
-
Improve efficiency
-
Improve internal communications
-
Improve visibility
-
Improve ROI
-
Increase sales & revenue
-
Build brand awareness
-
Establish thought leadership
- See 6 more
Top Channels
Channels Used
-
e-mail
-
website
-
promotions
-
social media
-
chat
-
Slack
-
Facebook
-
phone calls
-
display advertisement
-
video
-
user generated content
-
blogs
- See 9 more
-
e-mail
-
website
-
promotions
-
social media
-
chat
-
Slack
-
Facebook
-
phone calls
-
display advertisement
-
video
-
user generated content
-
blogs
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
